Retail Loss Prevention Customer Service Associate

Company: Marshalls
Location: Cordova
Posted on: April 28, 2024

Job Description:

Opportunity: Contribute To The Growth Of Your CareerSupports a positive customer shopping experience and maintains a strong store partnership with store teams and Loss Prevention. Understands operational procedures and deters acts of dishonesty within established customer service guidelines.Provides timely, courteous and knowledgeable service to customersEngages customers, providing support and creating a positive shopping environmentProvides an effective deterrent to theft through customer engagement and a professional and knowledgeable presenceObserves accurate checkout procedures for customers and AssociatesCommunicates shrink-related concerns to Store Management and Loss PreventionMaintains an effective partnership with Store Management and Loss Prevention to accomplish work assignments and overall goals and objectives.Coordinates and completes shrink-related activities in partnership with Store ManagementSupports and participates in store shrink reduction goals and programsPromotes a culture of honesty and integrity; maintains confidentialityEncourages Associate use of shrink reduction resourcesPromotes safety awareness and supports maintenance of a safe environmentFollows through on commitments; accomplishes goals with minimum supervisionAdheres to all labor laws, policies, and proceduresPerforms other duties as assignedWho We Are Looking For: You!Excellent communication skills and good judgmentAbility to respond appropriately to changes in direction or unexpected situationsStandout colleague, working effectively with peers and supervisors to accomplish tasksAble to work a flexible schedule to support business needs0-2 years retail or security experienceBenefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.This position has a starting pay range of $12.00 to $16.75 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. By becoming a member of our TJX Canada family, youll have the full support of a diverse, close-knit group of people across our Distributions Centres, Retail Stores (Winners, HomeSense, Marshalls) and our Office locations. Are you ready to Discover Different?Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.by Jobble

Keywords: Marshalls, Memphis , Retail Loss Prevention Customer Service Associate, Professions , Cordova, Tennessee