Collections Administrator

Company: Benefit Recovery Group
Location: Memphis
Posted on: May 28, 2023

Job Description:

Collections AdministratorAs a Collections Administrator for Benefit Recovery (BRG), you are responsible for managing and obtaining a recovery on an assigned portfolio of cases. Many companies in certain industries offer benefits such as tuition reimbursement, relocation, and sign-on bonuses to employees. Unfortunately, sometimes an employee doesn't uphold their end of the bargain. In situations such as these, BRG's Collections Administrators use company methods and training to negotiate the recovery of these benefits. To be successful in this role, you must be highly organized, can solve problems with critical thinking, be motivated by your individual accomplishments, and enjoy delivering a best-in-class client experience.This position offers competitive guaranteed salary AND uncapped commission potential for completed recoveriesWhat Collections Administrators Do:Negotiation:Negotiate payment terms to obtain the most efficient and expeditious recoverySecure full monetary conversion of balance owed on cases within your assigned portfolioReview and recommend action for slow paying accountsPortfolio Management:Review and prioritize files to determine recovery potentialManage incoming calls and keep a record of customer interactions associated with various accountsRespond to correspondence/requests from our clients' employees (both current and former) effectively and professionally through written and verbal communicationsInvestigate historical data and supporting claims for each accountDocument all interactions and financial transactions in company database, including preparing and maintaining accurate accountingWhat's In It for You:Amazing team membersHigh growth company with blue chip client baseCompetitive base salary and bonus potentialCompetitive health benefits, short term disability, dental, vision, and life insurance401k120 hours of paid time off for full-time employeesWhat Qualifies You:S / B.A or equivalent requiredAbility to multitask and prioritize effectively in a high-volume environmentExcellent critical thinking and problem-solving skillsMotivated, well-organized, detail-oriented, and flexiblePrior experience with a fast-paced, client-focused, multiple priority roleEntrepreneurial mind-set (Since you earn a % of your recoveries, you are your only limitation in achieving all that is possible!)

Keywords: Benefit Recovery Group, Memphis , Collections Administrator, Accounting, Auditing , Memphis, Tennessee