Collections Administrator
Company: Benefit Recovery Group
Location: Memphis
Posted on: May 28, 2023
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Job Description:
Collections AdministratorAs a Collections Administrator for
Benefit Recovery (BRG), you are responsible for managing and
obtaining a recovery on an assigned portfolio of cases. Many
companies in certain industries offer benefits such as tuition
reimbursement, relocation, and sign-on bonuses to employees.
Unfortunately, sometimes an employee doesn't uphold their end of
the bargain. In situations such as these, BRG's Collections
Administrators use company methods and training to negotiate the
recovery of these benefits. To be successful in this role, you must
be highly organized, can solve problems with critical thinking, be
motivated by your individual accomplishments, and enjoy delivering
a best-in-class client experience.This position offers competitive
guaranteed salary AND uncapped commission potential for completed
recoveriesWhat Collections Administrators Do:Negotiation:Negotiate
payment terms to obtain the most efficient and expeditious
recoverySecure full monetary conversion of balance owed on cases
within your assigned portfolioReview and recommend action for slow
paying accountsPortfolio Management:Review and prioritize files to
determine recovery potentialManage incoming calls and keep a record
of customer interactions associated with various accountsRespond to
correspondence/requests from our clients' employees (both current
and former) effectively and professionally through written and
verbal communicationsInvestigate historical data and supporting
claims for each accountDocument all interactions and financial
transactions in company database, including preparing and
maintaining accurate accountingWhat's In It for You:Amazing team
membersHigh growth company with blue chip client baseCompetitive
base salary and bonus potentialCompetitive health benefits, short
term disability, dental, vision, and life insurance401k120 hours of
paid time off for full-time employeesWhat Qualifies You:S / B.A or
equivalent requiredAbility to multitask and prioritize effectively
in a high-volume environmentExcellent critical thinking and
problem-solving skillsMotivated, well-organized, detail-oriented,
and flexiblePrior experience with a fast-paced, client-focused,
multiple priority roleEntrepreneurial mind-set (Since you earn a %
of your recoveries, you are your only limitation in achieving all
that is possible!)
Keywords: Benefit Recovery Group, Memphis , Collections Administrator, Accounting, Auditing , Memphis, Tennessee
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