Hotel Night Auditor

Company: Houser Creek Hospitality, LLC
Location: Union City
Posted on: May 8, 2024

Job Description:

Our property is growing rapidly and we are looking for a Night Auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Responsibilities:

--- Provide exceptional service to all hotel guests during their stay
--- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
--- Perform additional bookkeeping, administrative, and accounting procedures as required
--- Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager
--- Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required


Qualifications:

--- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
--- Outstanding communication skills and excellent customer service skills are required
--- High school diploma or equivalent required; some college preferred
--- Proficiency with computers is required; experience with reservation and accounting software is desired
--- Requires a flexible schedule that allows for overnight shift hours
--- Available to work between the hours of 10 pm and 7 am daily

About Company:
Houser Creek Hospitality, LLC owns and operates multiple hotels- all adjacent to Discovery Park of America. Ownership is local and has been involved in the Union City and Martin communities for decades. Employees have benefits such as insurance, vacation time, Discovery Park of America family memberships, IRA (investment match), hotel discounts when traveling, and more. The company strives to promote from within and offers brand and other appropriate job training.

Keywords: Houser Creek Hospitality, LLC, Memphis , Hotel Night Auditor, Accounting, Auditing , Union City, Tennessee