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Contract Billing Specialist- Memphis, TN

Company: NovaTech
Location: Memphis
Posted on: June 16, 2019

Job Description:

Contract Billing Specialist Novatech is on a mission to provide excellent customer service in the business solutions industry. From printer services and managed IT to the exciting world of 3D printing, Novatech increases business profits by implementing time-saving document solutions. Imagine working for a company that celebrates innovation, teamwork, and growth. Novatech has been honored as an industry leader, a "Best and Brightest Company to work for," and we just keep getting better! Bring your talents to Novatech and immerse yourself in a company that provides great benefits, professional development, and a passionate team of co-workers! Novatech has an exciting opportunity for you as a Contract Billing Specialist! Your Job: Effectively communicating with a high volume of internal and external customers about contracts via phone and email. Setting up new customer account records and correct existing accounts as needed. Verifying and updating funding certificates and lease documents. Processing contract cancellations, estimated meter reports and meter input. Using financial software to review and correct contract billing records with a high level of attention to detail. Performing thorough research of an account's billing history and determine the appropriate actions needed to address/resolve billing disputes. Maintaining invoice and contract corrections. Making outbound calls to obtain meter readings necessary for billing; calculate estimated meter readings when actual data is unavailable. Determining when credit memos are needed and calculate/issue credit memos using the proper financial codes. Completing other duties as assigned by the National Billing ManagerYou Bring to Novatech: Previous contract or billing experience Strong numerical, analytical, and problem-solving skills Advanced Excel skills Excellent communication skills, both verbal and written Demonstrated customer service and dependable customer-focus Meticulous attention to detail and time management skills Ability to work closely with teammates to meet deadlines Ability to handle a fast-paced, high volume call queue Novatech, Inc. Offers: $17-$20/hour starting pay with ability to advance Complete benefits package including medical, dental, and vision 401(k) with employer contributions Excellent Paid Time Off benefits including paid maternity and paternity leave Employee awards ranging from cash incentives to paid vacations Partial Gym reimbursement Great company culture Ongoing professional development and mentorships Novatech, Inc. provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status of any other characteristic protected under applicable law.

Keywords: NovaTech, Memphis , Contract Billing Specialist- Memphis, TN, Accounting, Auditing , Memphis, Tennessee

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