Center Director

Company: YMCA
Location: Cordova
Posted on: January 13, 2026

Job Description:

Responsible for operating all aspects of a YMCA center location. Job Description This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social responsibility. Oversees the daily operation of the center with specific focus on member engagement, employees supervision, facility quality, sales and aquatics support. Qualifications ? Undergraduate degree in exercise science from an accredited four-year college or university preferred. Equivalent combination of education and experience considered. ? Multi-Team, Branch, or Organizational Leader Certification preferred. ? Excellent communication skills. ? Responsible and Reliable. ? Promotes and incorporates the YMCA four core values and character development model in all branch activities. ? Current state approved CPR certification. ? Excellent personal and organizational skills. ? Have a willingness and ability to provide good customer service to all members and guests. ? Promote YMCA history and mission. ? Abide by the YMCA dress code and employee Codes of Conduct/Rules. ? Computer Skills. Essential Functions ? Promote and incorporate the YMCA core values. ? Oversee day-to-day operations of branch including supervision of other Exempt Staff. ? Ensure branch cleanliness and equipment maintenance. ? Monitor and control expenses related to branch according to budget. ? Ensure safety procedures are followed and guard against potential risks in all areas. ? Develop & provide excellent fitness/aquatics/youth programming. ? Enter and process transactions in a timely manner (i.e. new memberships, merchandise sales, non-member participant forms, etc.). ? To be held accountable for each financial transaction and account reconciliation of funds taken during your shift for memberships, merchandise sales, etc. Financial transactions must balance at the end of each shift, without exception. ? Attend and participate in Association meetings. ? Serve as a YMCA representative at special events and community gatherings. ? Attend designated YMCA trainings and certification courses. ? Recruit, train and schedule YMCA staff to ensure center is fully staffed by qualified individuals at all times. ? While performing duties of this job, the employee is frequently required to stand for long periods of time, kneel down or crouch, and lift heavy weights. Specific visual abilities include close, distant, peripheral and depth. ? All other duties as assigned by Executive Director. Cause-Driven Leadership Competencies Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions. Builds rapport and relates well to others. Seeks first to understand the other person’s point of view, and remains calm in challenging situations. Listens for understanding and meaning; speaks and writes effectively. Takes initiative to assist in developing others. Operational Effectiveness: Makes sound judgments, and transfers learning from one situation to another. Embraces new approaches and discovers ideas to create a better member experience. Establishes goals, clarifies tasks, plans work and actively participates in meetings. Follows budgeting policies and procedures, and reports all financial irregularities immediately. Strives to meet or exceed goals and deliver a high-value experience for members. Personal Growth: Pursues self-development that enhances job performance. Demonstrates an openness to change, and seeks opportunities in the change process. Accurately assesses personal feelings, strengths and limitations and how they impact relationships. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Keywords: YMCA, Memphis , Center Director, Customer Service & Call Center , Cordova, Tennessee