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Senior Lead Salesforce Engineer

Company: Hilton Worldwide, Inc.
Location: Memphis
Posted on: May 26, 2023

Job Description:

Job Description - Senior Lead Salesforce Engineer (COR013LY) Job Description *** The location for this position is virtual/remote ***From smartphone capabilities like Digital Key to Hilton Connected Room that allow for integrated entertainment, temperature, and lighting controls, Hilton's Global Technology team is responsible for creating the hospitality experience of the future - for our guests, owners, and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.What will I be doing?
The Senior Lead Salesforce Engineer will craft and develop technical solutions on the Contact Center instance of Salesforce. You will work closely with the Solutions Architect, business partners, and other Software Engineers to translate business requirements into functional applications. You will also work on optimizations to the existing codebase and system architecture, with a focus on improving operational efficiency.

  • Design, develop, test, and implement highly customized Salesforce applications using primarily Lightning Web Components and Aura Components.
  • Function as the technical lead and provide domain expertise for Salesforce-related development projects
  • Work with internal partners to understand requirements, build functional design documentation, and develop technology solutions that align with business goals
  • Maintain codebase, resolve technical issues, and find opportunities for performance and feature improvements
  • Remain current on product enhancements and release schedules.
  • Maintain environment strategy, including procedures for code versioning, release management, and deployment.
  • Maintain detailed documentation on platform functionality and business processes.
  • Provide advice, mentorship, and assistance to junior engineers in order to develop staff capabilitiesWhat are we looking for?
    We believe the success in this role will demonstrate itself through the following attributes and skills:
    • Experience leading the development and implementation of Salesforce solutions in an enterprise environment.
    • Extensive hands-on experience building Lightning Web Components and Aura Components.
    • Expert-level knowledge of Service Cloud development, configuration, features, and architecture.
    • Demonstrated knowledge of Salesforce architecture and object model.
    • Experience implementing both authenticated and unauthenticated Salesforce Experience Cloud sites.
    • Experience integrating with external systems using the API, as well as third-party REST-based APIs and integration tools (marketing automation, business intelligence, ETL).
    • Experience with object-oriented programming languages such as Java and C#.
    • Experience with relational database management systems such as MS SQL and Oracle.
    • Experience with front-end web development using HTML, and CSS.To fulfill this role successfully, you should demonstrate the following minimum qualifications:
      • Eight (8) years of professional experience in Technology or a related field
      • Six (6) years of experience in a full-lifecycle software development role
      • Five (5) years of experience developing custom applications on the Salesforce platform, including using Apex, Visualforce, Lightning Web Components, Aura Framework, SOQL/SOSL, Triggers, Workflows, Process Builder, and Lightning Flows
      • Three (3) years of experience in Lightning configuration, features, and architecture
      • The following Salesforce certifications are required-Salesforce Platform Developer II and Salesforce Service Cloud ConsultantIt would be useful in this position for you to demonstrate the following capabilities and distinctions:
        • Bachelor's Degree, or Associate's Degree plus six (6+) years of Technology related experience, or High School Degree/GED plus twelve (12) years of Technology related experience
        • Twelve (12) years of professional experience in Technology or a related field
        • Five (5) years of specialized experience in platform development
        • Other relevant Salesforce certifications What is it like working for Hilton? The future of hospitality is bright at Hilton : a leading global hospitality company with a diverse portfolio of world-class brands . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces. We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! - We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of parental leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, travel insurance, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $120,000-$165,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company. #LI-REMOTE

Keywords: Hilton Worldwide, Inc., Memphis , Senior Lead Salesforce Engineer, Engineering , Memphis, Tennessee

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