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IT Business Relationship Director, Global Quality & Regulatory Assurance

Company: Smith & Nephew
Location: Memphis
Posted on: May 20, 2020

Job Description:

We're looking for a candidate to fill this position in an exciting company.

  • (20%) Strategize: Formulate an IT strategy that enables QARA business strategies and aligns/influences global IT strategies. Lead the creation and continuous improvement of a business capability and IT enablement roadmap for QARA including understanding short and long term business plans and objectives, IT investments and strategies, cross-industry technology and business trends, and competitive environment.-- Revise roadmap (3-5 year horizon) on at least an annual basis and support with capital requirement estimates and business cases.--
  • (20%) Design: Capture, aggregate, and prioritize a portfolio of IT investments to enable the near-term (rolling 12-month) needs as defined on the QARA capability roadmap.-- Lead the ideation and high-level planning of IT projects including specification of high-level business requirements, formulation of business process and technology solution options, creation and vetting of business cases, and high-level project planning (scope, schedule, & budget).-- Incorporate process standardization and simplification improvements in high-level designs to enable business strategy and streamline the IT applications landscape over time (Application Lifecycle Management).
  • (30%) Execute: Lead execution of QARA IT investment portfolio to achieve scope, schedule, financial, & quality commitments thru operating a metrics-based management system, ensuring adherence to principles and standards in the solution lifecycle management process (ie, toll gates), spearheading trade-off analyses and assessments (project timing, technology approaches, requirements prioritization, etc), supporting solution design and testing activities, managing user-acceptance testing, assessing overall quality of designed and tested solution, ensuring go-live readiness of Business & IT communities, measuring business value results after solution stabilization.
  • (15%) Govern: Champion QARA priorities through IT investment portfolio governance process to ensure alignment of projects with business objectives, leverage of assets and practices, and synthesis with broader corporate-wide priorities. Establish, maintain and achieve Service Level Agreements with business partners, Operational Level Agreements with IT community and Contracts with third party providers.
  • (15%) Communicate: Champion understanding, support for, and value of [function/area] IT investment portfolio; lead [function/area] Business Relationship team; serve as the "glue" bringing together Business and IT communities to achieve common goals; and secure active participation and strong advocacy from Business and IT communities, customers, suppliers, and industry bodies.
    • BA required, Masters degree in computer science or related areas / MBA preferred
    • Courses on -Quality system
    • Training/certification in Agile, Project Management preferred
    • Typically has 10 to 15 years of IT and business/industry work experience, with at least 5 years of leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders. Includes advanced technical and business knowledge in software development life cycle, quality assurance, project management.
    • Demonstrated application of Six-Sigma/Lean/AGILE methodologies to yield tangible business results.
    • Demonstrated track record of translating business strategies into IT investments portfolios.
    • Proven track record of successfully executing complex Business-IT programs/projects.
    • Has worked in a regulated business.
    • Direct business experience in quality and regulatory assurance, and manufacturing is preferred, experience supporting QARA is required.
    • Business Capability and IT Investment roadmap & portfolio creation and management
    • Business case creation, justification, and measurement for IT investments/projects
    • Business solution requirements creation (emphasis on process and data requirements)
    • High-level solution design (integrated process, data flow, system, & organizational design)
    • Business process design and re-engineering techniques and methods
    • IT service approaches (ex: SaaS) and solution development methods (ex: Agile)
    • Portfolio, Program, and Project Financial modeling and budgeting
    • Phased/Gate-based Solution lifecycle management methodologies
    • Program/Project Management, Six Sigma/Lean methods and practices
    • [Functional process knowledge needed - eg Supply Chain, logistics---] & supporting technologies
    • Manufacturing operational and financial performance reporting and management systems
    • Change Leadership - manages, leads and enables the process of change
    • Demonstrates leadership. Communicates and negotiates effectively in English, both formally and informally.
    • Ability to operate effectively--in a global multi-cultural environment and drive harmonization and standardization
    • People and financial budget management
    • Facilitates collaboration between stakeholders who have diverse objectives.--
    • Assesses and evaluates risk.

Keywords: Smith & Nephew, Memphis , IT Business Relationship Director, Global Quality & Regulatory Assurance, Executive , Memphis, Tennessee

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