Branch Operations Manager
Company: Lennox International
Location: Memphis
Posted on: January 12, 2021
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Job Description:
Company OverviewLennox International (LII) is a leading global
provider of innovative climate control solutions for heating,
ventilation, air conditioning, and refrigeration (HVACR) markets.
Beginning over a century ago, Lennox International has built a
strong heritage of Innovation and Responsibility. Our position as
an innovation leader continually inspires us to promote more
efficient energy use and a healthier environment through our
product operations. Our engaged and diverse workforce is committed
to providing climate control solutions that provide the most value
and comfort for our customers. We are proud to have instilled a
shared sense of responsibility and commitment among our
approximately 10,000 employees located throughout North America,
South America, Europe, Asia, and Australia.Lennox National Account
Services (NAS), wholly owned by Lennox International, a 120+ year
old company and a world leader in the Heating, Ventilation and Air
Conditioning (HVAC) industry. NAS is a major, national player in
the Commercial Heating Ventilating and Air Conditioning (HVAC)
maintenance and service industry.We have 100+ offices throughout
the continental United States and are still growing and expanding.
In the next 5 years we will double the number of Branch Offices and
significantly increase annual revenue. In order to do that we need
good people like you, who want to grow and learn. We consistently
offer the best of both to all of our employees. We are an equal
opportunity employer (EEOC).Benefits* Competitive Pay + uncapped
Bonus Opportunity* Company truck, phone, and uniforms provided.*
Ongoing Training and Development * Medical, Dental, Disability &
Insurance coverage, + 401k Plan Match* Company paid vacation,
personal days & holidaysJob DescriptionThe person in this position
manages and coordinates the activities of employees engaged in
maintaining, servicing and installing commercial HVAC equipment and
accessories. The manager is responsible for safety, labor
productivity and efficiency, inventory management, customer
satisfaction, employee retention and on-time arrival.Duties
include, but are not limited to:* Reads, analyzes and interprets
written or verbal reports, correspondence or proposals and
blueprints* Assists employees in diagnosing commercial HVAC
equipment* Prepares estimates and proposals* Review financial
statements, sales and activity reports, and other performance data
to measure productivity and goal achievement and to determine areas
needing cost reduction and program improvement.* Requisitions and
keeps inventory of tools, equipment and materials* Studies
production schedules and estimates labor requirements for
completion of job assignment* Directs employees engaged in
dismantling, assembling and installing equipment* Interprets and
communicates company policies to employees * Inspects and monitors
work areas, examine tools and equipment, and provide employee
safety training to prevent, detect, and correct unsafe conditions
or violations of procedures and safety rules.* Ensures proper
procedures are in place for reporting and managing accidents*
Interprets specifications, blueprints and job orders to employees,
and assigns duties* Establishes or adjusts work procedures to meet
production schedules* Recommends measures to improve production
methods, equipment performance and quality of product* Suggest
changes in working conditions and processes to increase efficiency
of branch, customer service or work crew* Analyzes and resolves
work problems, or assists employees in solving work problems*
Initiates or suggests plans to motivate employees to achieve
performance goals* Maintains time and production records* Directly
supervises four to ten employees* Carries out supervisory
responsibilities in accordance with the company's policies and
applicable laws * Supervisory responsibilities include
interviewing, hiring and training employees; planning, assigning
and directing work; appraising performance; rewarding and
disciplining employees; addressing complaints and resolving
problems* Perform other duties as assigned.Qualifications*
Associate's degree (A.A.) or equivalent education from a two-year
college or technical school* 5+ years related experience or
equivalent combination of education and experience* HVAC industry
technical knowledge preferred* P&L Management Experience with
successful track record preferred* Ability to travel in local
market on a regular basis; occasional overnight travel required*
Ability to climb ladders* Moderate lifting (up to 90 pounds)*
Computer skills; competent in MS Office software (Word and Excel)*
Must achieve NATE certification in first full year as Branch
Manager* EPA Certification- Type I & Type II or Universal
Preferred* Positive mental attitude, self-motivated, self-starter,
Competitive, High Energy, Ability to thrive in a fast paced
environment, Professional and punctual
Keywords: Lennox International, Memphis , Branch Operations Manager, Executive , Memphis, Tennessee
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