Product Manager

Company: Sedgwick Claims Management Services, Inc
Location: Memphis
Posted on: January 13, 2021

Job Description:

Sedgwick's Middle Market Workforce Absence is a fast growing business with a strong legacy in bringing superior leaves of absence outcomes to its clients.Being the growth business for the overall organization, Sedgwick looks to expand capabilities to ensure it remains the leader in the absence management space.The Product Manager will have responsibilities for development and delivery of the Workforce Absence leave, disability and accommodation products suite.Reporting into the National Practice Leader, this role will work across functional disciplines to deliver industry leading solutions to our clients.You will be responsible for the full product life cycle:* validating needs of our clients and marketplace* shaping our solutions to bring value to our clients and internal business stakeholders* assessing value to business resources* shaping and managing product performance* providing subject matter expertise to marketing and the RFP podResponsibilities and Accountabilities:* Market Opportunity -- create an inventory of current capabilities along with a prioritization of product needs. * Product Mapping -- working with Product Delivery and Operations to create a transparent prioritized product roadmap. * Leading development of product initiatives including business cases to create prioritization with buy in from leadership across the business. * Collaboration across Middle Market and Large Market WFA to ensure that design, delivery and product enhancements are aligned. This includes collaboration with P&L leadership, technology, pricing, legal, compliance, and claims operations. * Ongoing Product Management includes market positioning, product marketing and training, product performance optimization, regulatory compliance, process improvements and technical support for service issues. * Deliver innovative solutions to clients utilizing technology, client feedback, and analytics to drive priorities. * Collaborate with Marketing, Client Services and Sales to provide ongoing feedback, market facing campaigns and messaging to promote new sales and achieve in-force retention goals.* Develop and maintain internal library of product sell sheets along with internal product and compliance documentation.* In partnership with Legal and Compliance teams, monitor market, legal and regulatory environments to help ensure the Absence and Accommodation product remains in compliance with applicable regulations and are well positioned for anticipated changes. * Stay up to date on market trends and competitive intelligence.

Keywords: Sedgwick Claims Management Services, Inc, Memphis , Product Manager, Executive , Memphis, Tennessee