Product Manager
Company: Sedgwick Claims Management Services, Inc
Location: Memphis
Posted on: January 13, 2021
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Job Description:
Sedgwick's Middle Market Workforce Absence is a fast growing
business with a strong legacy in bringing superior leaves of
absence outcomes to its clients.Being the growth business for the
overall organization, Sedgwick looks to expand capabilities to
ensure it remains the leader in the absence management space.The
Product Manager will have responsibilities for development and
delivery of the Workforce Absence leave, disability and
accommodation products suite.Reporting into the National Practice
Leader, this role will work across functional disciplines to
deliver industry leading solutions to our clients.You will be
responsible for the full product life cycle:* validating needs of
our clients and marketplace* shaping our solutions to bring value
to our clients and internal business stakeholders* assessing value
to business resources* shaping and managing product performance*
providing subject matter expertise to marketing and the RFP
podResponsibilities and Accountabilities:* Market Opportunity --
create an inventory of current capabilities along with a
prioritization of product needs. * Product Mapping -- working with
Product Delivery and Operations to create a transparent prioritized
product roadmap. * Leading development of product initiatives
including business cases to create prioritization with buy in from
leadership across the business. * Collaboration across Middle
Market and Large Market WFA to ensure that design, delivery and
product enhancements are aligned. This includes collaboration with
P&L leadership, technology, pricing, legal, compliance, and
claims operations. * Ongoing Product Management includes market
positioning, product marketing and training, product performance
optimization, regulatory compliance, process improvements and
technical support for service issues. * Deliver innovative
solutions to clients utilizing technology, client feedback, and
analytics to drive priorities. * Collaborate with Marketing, Client
Services and Sales to provide ongoing feedback, market facing
campaigns and messaging to promote new sales and achieve in-force
retention goals.* Develop and maintain internal library of product
sell sheets along with internal product and compliance
documentation.* In partnership with Legal and Compliance teams,
monitor market, legal and regulatory environments to help ensure
the Absence and Accommodation product remains in compliance with
applicable regulations and are well positioned for anticipated
changes. * Stay up to date on market trends and competitive
intelligence.
Keywords: Sedgwick Claims Management Services, Inc, Memphis , Product Manager, Executive , Memphis, Tennessee
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