Account Manager

Company: Landscape Workshop
Location: Memphis
Posted on: February 23, 2021

Job Description:

Position Summary:We currently have a full-time position available for an Account Manager at our Memphis office. An Account Manager is responsible for managing the maintenance crews and customer relationships for a portfolio of commercial landscape maintenance accounts assigned to that Account Manager. The Account Manager reports to the Birmingham General Manager, has a strong work ethic and enjoys interacting with our crews, sales team members and clients.Account Manager responsibilities include (but are not limited to):* Manages the overall day-to-day operations of their crews and coordinates with the team of fellow Account Managers on shared resources* Ensures that customers are completely satisfied through relationship building, communication and regular site visits* Identifies resources needed for team and assigns individual responsibilities:--schedules, crew members, equipment needs, and repairs* Available to crew leaders for horticulture training, equipment repairs, daily instructions, labor conflicts* Ensures a safe environment for employees, clients and the general public* Effectively applies Landscape Workshop methodology and enforces project standards* Recommends enhancement services to clients in order to improve site conditions; coordinating with other branch employees to ensure enhancement work is completed successfully, on time and within budget* Minimizes Landscape Workshop exposure and risks on projects* Effectively communicate (written/verbal) business development opportunities with team members and sales representatives* Track and report team hours, extra expenses and extra sales on a weekly basis* Assists Branch Manager with project budgets* Facilitate client meetings effectively* Conducts regular status meetings with crew leaders* Estimate jobs when needed* Follow up on proposals generated* Oversee care and maintenance of equipmentPosition Requirements* Minimum 2 years managing landscape maintenance crews and interfacing with customers* Proficient with computer software programs including Word, Excel and Outlook* Strong work ethic* Bachelor's degree from accredited four-year or two-year program preferredWhat we Offer: * Competitive salaries* Company Vehicle* Medical, dental, vision, 401(K) and other benefits* Energetic, focused and collaborative work environment

Keywords: Landscape Workshop, Memphis , Account Manager, Executive , Memphis, Tennessee