Director of Security Operations
Company: Corus Entertainment
Posted on: February 23, 2021
3734 Elvis Presley Blvd, Memphis, TN 38116, USA Req #165
Saturday, January 23, 2021 Elvis Presley Enterprises
Become a part of the exciting growth at Graceland!
Since opening to the public in 1982, Elvis Presley's Graceland has
hosted over 20 million visitors from every state in the union and
nearly every country of the world. Graceland welcomes over 500,000
visitors each year, is one of the five most visited home tours in
the United States, and is the most famous home in America after The
In 1991, Graceland was placed on the National Register of Historic
Places. In 2006, it was designated a National Historic
Graceland visitors come from all walks of life, all ages, all
musical tastes, all income levels, all educational backgrounds, and
all parts of the world.
Our employees are ambassadors to Memphis and work hard to ensure
all of our guests are treated with the same southern hospitality
that Elvis Presley was known for.
Job Title: Director of Security Operations Reports to: EPE General
Manager and Director of Operations Status: Full Time This is a
full-time position located in the Security Department at
Graceland/EPE with variable/flexible working hours to include
weekends, holidays, evenings, overtime, and special events as
required. Benefits will be offered aftersuccessful completion of a
sixty (60) day introductory period. This is a promotional
opportunity and is and--internal/external recruitment.
-- Key Competencies:-- Staff Management, Integrity, Problem
Solving, Conflict Management, Time Management, Customer Focus,
Motivating and Directing Others, Drive for Results
RESPONSIBILITIES:-- Under the direction of the Vice President
Operations/General Manager of EPE and Director of Operations:
- Supervise and direct all aspects of security on all Graceland
properties/campus to include assignments and review of work of all
positions and guards on all properties.
- assignment of work schedules and alternate work schedules.
- Perform activities such as: hiring, training, performance
evaluation, or issuing progressive discipline; develop and or
implement security standards, policies, and procedures; communicate
security status, updates, and actual or potential problems using
established protocols; plan, direct or coordinate security
activities to safeguard company assets, employees, guests, or
others on company property.
- Coordinate and execute annual security training for EPE staff
with outside vendors as needed.
- Conduct physical examinations of property to ensure compliance
with security policies and regulations.
- Conduct investigations and prepare incident reports as
- supervision of CCTV monitors.
- Conduct, support, or assist in governmental reviews, internal
corporate evaluations, or assessments of the overall effectiveness
of the facilities security processes.
- Access outside security providers and coordinate those needs as
- Liaise with local and federal law enforcement agencies, fire
companies and insurance agencies to resolve issues and provide safe
- Controls budgets for security operations and monitors expenses
for campus security operations.
- Work with all campus departments and management team.
REQUIRED SKILLS, KNOWLEDGE AND ABILITIES : Skill in speaking with
persons of various social, cultural, economic and educational
backgrounds; excellent oral and written communication and
interpersonal skills; outstanding organizational and leadership
skills; ability to analyze information; ability to listen and
observe in order to meet the varying needs of guests and property;
ability to handle complaints and refer to the appropriate persons
when necessary; ability to de-escalate and resolve complex
situations; ability to work quickly and accurately under constant
pressure of often conflicting deadlines and numerous interruptions;
ability to maintain objectivity and confidentiality; ability to
respond to emergency situations in a timely and professional
manner; demonstrated background in security leadership role;
ability to use a portable radio; ability to handle cash.-- PHYSICAL
REQUIREMENTS: Ability to stand, sit and walk for long periods of
time; ability to lift boxes weighing up to 50lbs; ability to climb
stairs; speak clearly and distinctly; must be able to work outside
in all types of weather; ability to react calmly in emergency
-- SPECIAL CONDITIONS: Preferred Experience in Military or Law
Enforcement and/or Security Management Operations. An Associate or
bachelor's degree Preferred.-- Ability to use a portable radio;
Security and CPR Certification required; must have knowledge of
First Aid; must have a valid driver's license; n o smoking or
eating in the work area.
-- CONDITIONS OF EMPLOYMENT : Work flexible hours, holidays,
weekends, and overtime as required; ability to work outside in all
types of weather conditions.
APPLICATION P ROCESS : An application and/or resume should be sent
to Human Resources via--www.Graceland.com/careers --or Job posting
sites. Must be able to successfully complete a background screen
and pre-employment drug test. We are an equal opportunity employer.
This position will remain open until filled. Notice: Screening
tests for alcohol and illegal drug use will be required before
hiring and during your employment with this company.
- 3734 Elvis Presley Blvd, Memphis, TN 38116, USA
Keywords: Corus Entertainment, Memphis , Director of Security Operations, Executive , Memphis, Tennessee
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