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Senior Food and Beverage Manager, Southland Casino

Company: Delaware North
Location: West Memphis
Posted on: November 22, 2021

Job Description:

The OpportunityDelaware North Gaming is searching for a Senior Food and Beverage Manager to join our team at Southland Casino in West Memphis, Arkansas. Our ideal candidate is an experienced hospitality professional looking for their next adventure in a company that can offer career growth and diverse opportunities. You're dedicated to creating great customer experiences and possess the integrity of a true leader who cares about their team and the shared vision of an organization.Construction is on track to open Southland s new casino complex by early-2022. The new casino complex will be filled with 2,400 slot machines and 60 live table games. The casino complex will also feature new and expanded food and beverage options, including The Kitchen s Buffet, Ignite Steakhouse and bar, The Fry House, The Grind Coffee Bar, Caf , Players Lounge, Chairman s bar, and Charred Oak Bourbon bar. Onsite parking will be expanded via construction of a new, covered parking garage with 1,250 spaces. A high-rise hotel is being built at the site with 300-rooms including 60-70 suites and 12 penthouse suites.Responsibilities

  • Contribute to the growth and profitability of the business, with management oversight for day-to-day operations.
  • Directs and manages all food and beverage operations at the location, ensuring quality standards are maintained in terms of product, service, safety, and sanitation.
  • Implements and maintains a service and management philosophy that serves as a guide to respective associates.
  • Facilitates special projects as directed by the General Manager. Serves as a resource and provides solutions to direct report supervisors and associates.
  • Responsible for all scheduling, training and development of associates. Maintains all policy standards, culture of accountability and responsibility, and holds individuals accountable for such. Research and development of new policies, procedures, and control policies that elevate service standards and accountability of staff.
  • Maintains positive client and guest relations. Responds to client requests and ensure alignment to company standards. Will investigate and follow through on client and guest complaints.
  • Manage the process for ordering and maintaining all inventories for food and beverage, maintain cost control efforts for labor and waste management and conduct meetings updating staff on daily goals and objectives. Menu planning and design in coordination with Executive Chef, Restaurant Manager and others.Qualifications
    • Minimum of 5+ years experience in a high volume food & beverage environment.
    • Strong food knowledge with a variety of menus and previous experience supervising service personnel required.
    • Experience effectively leading a team required.
    • Demonstrated commitment to guest service.
    • Ability to communicate through oral and written skills with staff, creating a positive work environment.
    • Able to work a flexible schedule.Who We AreAt Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Associated topics: assistant restaurant manager, deli manager, director food and beverage, food service supervisor, kitchen manager, partner, produce manager, restaurant manager, service manager, shift leader

Keywords: Delaware North, Memphis , Senior Food and Beverage Manager, Southland Casino, Executive , West Memphis, Tennessee

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