Location: Horn Lake
Posted on: November 22, 2021
US0014 Sysco Memphis, LLC
Minimum Level of Education:
Minimum Years of Experience:
This is an Operations position responsible for directing the
activities associated with Delivery. Responsibilities include but
are not limited to, strategic overview and implementation of
projects, expense and revenue management, compliance with
government regulations, management and direction to delivery staff
and safety and security of the delivery department.
Direct the daily work and safety of Delivery supervisors, routing
personnel and other associates.
Ensure that management staff is effectively managing the day to day
delivery activities, including but not limited to Delivery
Associate adherence to standard operating procedures, adherence to
planned routes, and providing safe and efficient customer
Assure Delivery Associate compliance with local, state and federal
regulatory agencies (i.e. DOT, OSHA, etc.) and ensure that
electronic logs are kept current and accurate.
Direct labor hours, travel, fuel, and consumable supplies within
budget, maximizing time and cost efficiencies.
Prepare work schedules including extra work days and shifts as
Oversee the proper selection, purchase, and utilization of company
assets in support of the Delivery department.
Coordinate required repairs with proper departments as
Observe the effectiveness of daily routing activities to ensure all
established Key Performance Indicators (KPI) and Sales/customer
satisfaction goals are met.
Prepare budget, profit plans, and capital requests as required.
Evaluate metrics and adjust activities to meet or exceed
Suggest efficiency ideas, cost reduction measures and assist with
the implementation of delivery changes.
Monitor the utilization of delivery services by reviewing the
coordination of backhaul functions and other routing/scheduling
activities to increase the profitability of all delivery
Communicate with Sales Management and Marketing Associates to
collaboratively resolve any customer or delivery opportunities or
Visit customer locations and meet with customers to address issues
and assess delivery difficulty.
Establish the use and updating of productivity and routing software
Preserve associate relations through regular department or
maintain on-going interaction.
Keep open communication channels with associates by answering
questions and explaining policies and procedures.
Monitor associate morale.
Submit and respond to ideas to improve associate engagement and
Interpret, train and consistently enforce company policies and
Coordinate efforts with the Safety department to aid in training,
conducting associate observations, up-dating preferred work
methods, conducting accident investigations to determine root
causes and routine safety inspections.
Make recommendations for disciplinary action and/or behavior
modification where required.
Execute management functions of staff selection, development,
discipline, performance reviews and/or terminations.
Perform the duties of the associates supervised, and perform other
related duties as needed (as qualified).
7 years' related experience and/or training; or equivalent
combination of education and related experience.
Certificates, Licenses, and Registrations
Valid Class A Commercial Driver License meeting company
Complete a Sysco approved defensive driving program.
HazMat and Doubles Certification.
Valid Class A Commercial Driver License meeting Company standards
Ability to read, comprehends, write and speak English.
Able to read, analyze and interpret general business periodicals,
professional journals, technical procedures, or governmental
Capable of writing reports, business correspondence, and procedure
Effectively present information and respond to questions from
groups of managers, clients, customers, and the general public.
Can add, subtracts, multiply, and divides into all units of
measure, using whole numbers, common fractions, and decimals
Solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization
Interpret a variety of instructions furnished in written, oral,
diagram, or schedule form.
Demonstrate knowledge of spreadsheet software and Word Processing
software, and ability to learn Sysco technology software and
Must have excellent computer skills.
Working knowledge of Federal Motor Carrier Safety Regulations.
Successfully engage and lead individual and team discussions and
Apply all relevant policies in a consistent, timely and objective
Able to work with peers and associates from other departments,
operating companies, and Corporate proactively and
Work in a disciplined manner and capable of following established
procedures, practices and comply with local, state and federal
Manage the pressures and stress associated with a deadline-oriented
atmosphere and customer service issues.
Demonstrates skill in making independent decisions in support of
company policies and procedures on time.
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.
Regularly required to talk or hear.
Frequently required to stand; walk; sit; use hands to finger,
handle, or feel; reach with hands and arms and climb or
Occasionally required to stoop, kneel, crouch, or crawl.
Must occasionally lift and/or move up to 100 pounds, push/pull up
to 350 pounds.
Specific vision abilities required by this job include close
vision, distance vision, color vision, peripheral vision, depth
perception and ability to adjust focus.
The above information on this description has been designed to
indicate the general nature and level of work performed by
associates within this classification. It is not designed to
contain or be interpreted as a comprehensive inventory of all
duties, responsibilities, and qualifications required of associates
assigned to this job.
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
above are representative of knowledge, skill and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
In the coming weeks, you will receive information in the mail
confirming your benefits eligibility and the enrollment process. In
the meantime, you may visit https://syscobenefits.com/ to learn
HOW WE PROTECT OUR ASSOCIATES
Personal protective equipment and masks provided
Social distancing guidelines in place
Sanitizing, disinfecting, and cleaning procedures in place
Sysco is the global leader in foodservice distribution. With over
57,000 associates and a fleet of over 13,000 vehicles, Sysco
operates approximately 326 distribution facilities worldwide and
serves more than 625,000 customer locations.
We offer our associates the opportunity to grow personally and
professionally, to contribute to the success of a dynamic
organization, and to serve others in a manner that exceeds their
expectations. Were looking for talented, hard-working individuals
to join our team. Come grow with us and let us show you why Sysco
is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United
We are proud to be an Equal Opportunity and Affirmative Action
employer, and consider qualified applicants without regard to race,
color, creed, religion, ancestry, national origin, sex, sexual
orientation, gender identity, age, disability, veteran status or
any other protected factor under federal, state or local law.
This opportunityis available through Sysco Corporation, its
subsidiaries and affiliates.
Keywords: SYSCO, Memphis , Transportation Director, Executive , Horn Lake, Tennessee
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