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Key Accounts Director (Healthcare) - Memphis

Company: arvatobertelsmann
Location: Memphis
Posted on: September 24, 2022

Job Description:

b'Company Summary:/xc2/xa0/nAt/xc2/xa0Arvato,/xc2/xa0we measure our success through the successes of our customers. Our DNA is built upon Customer Obsession, Ownership and Continuous Improvement (Hustle). We achieve our goals by means of experience, state-of-the-art technologies, creativity, passion and a commitment to quality, innovation and having fun! Come and join our team today!/xc2/xa0/xc2/xa0/n/xc2/xa0/nPosition Summary:/nThe Key Account Director for Healthcare will be responsible to help define the strategy and develop/xc2/xa0the industry vertical Healthcare at Arvato Supply Chain Solutions in the United States. This positions/xe2/x80/x99 main goal is to profitably grow the industry vertical in addition to spending up to 20% of their time managing an existing key client./xc2/xa0In this role, they will be expected/xc2/xa0to/xc2/xa0generate and follow-up in a self-sustainable manner new business in target markets with primary focus on value added logistics, warehousing, end-customer (mainly hospitals, labs, etc.) distribution, field inventory / consignment stock services and end-to-end supply chain solutions./nIn addition they will be will be responsible for annual budget planning and execution. They will work closely with the operations team to increase productivity and profitability within the operation. Responsibility for all associated activities including but not limited to staffing, P&L management, vendor relations and process improvement. Responsible for one or more large fulfillment facilities./n/xc2/xa0/nThe ideal candidate will have an in-depth understanding of logistics, warehousing, fulfillment and order-to-cash supply chain management (SCM) and a detailed knowledge of the target industries (Healthcare /xe2/x80/x93 Medical Devices and Diagnostics)./n/xc2/xa0/nOverall Responsibilities:/n/xc2/xa0/n * Sets strategic direction for the business unit Healthcare/n * Aligns with Senior Management to set company sales targets and marketing strategies/n * Responsibility for both growth of the business unit as well as managing existing accounts including account profitability/n * Leads contract and pricing negotiations, RFQ responses and engagement meetings./n * Assists with customer escalations when needed./n * Engage, coach, mentor and interact with the team to provide feedback and direction on a daily basis./n * Guides account managers and their teams to ensure/xc2/xa0the smooth flow of the day-to-day business and puts in place the necessary structures and processes to meet the financial objectives and SLAs of client agreements./n * Ensures a smooth interface among all internal departments (Service Delivery, IT, controlling, customs/trade, transport and all other operating entities involved) to enable a successful implementation or operation of the agreed scope of the business./n * Collaborates with Operations in line with Company goals./n * Fluent in English/n/xc2/xa0/n/xc2/xa0/n/xc2/xa0/nMinimum Requirements:/n * Bachelor degree in Supply Chain Management, Economics or Business (or comparable work experience) required/n * An advanced degree (MBA, M.S., MD, or Ph.D.) is preferred/n * Proven track record of min of 5 years of business and P&L ownership/n * Sales experience/n * 3PL experience/n * End-to-End Supply Chain Knowledge (transportation, warehouse/distribution, ERP and logistics software, customer relations & compliance, budget creation & management)/n * Strong leadership skill/n * Excellent interpersonal and communication skills/n * Previous experience in managing a large team/n * Previous experience working in a global matrix structure/n----------------------------------------/nAbout our company:/nArvato - the spirit of solutions!/nWe at Arvato provide a comprehensive range of services and solutions to our business partners in the consumer electronics, high-tech, telecommunication, networking and industrial sectors. With more than five decades of experience and our global footprint we create value for our customers and ensure that they are well equipped for the challenges of their markets./nArvato is a part of Arvato AG/ Bertelsmann, an internationally networked outsourcing provider. More than 65,000 employees design and implement solutions for all kinds of business processes across integrated service chains, for business customers from around the world. Its portfolio includes all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply-chain management, digital distribution, financial services, professional and custom IT services, and the direct-to-customer distribution of educational media. Arvato is a wholly-owned subsidiary of Bertelsmann SE & Co. KGaA./nArvato is an Equal Opportunity Employer and/xc2/xa0values the array of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status./nCompany:/xc2/xa0Arvato Digital Services LLC/xc2/xa0/nCountry:/xc2/xa0United States of America/xc2/xa0/nState/Region:/xc2/xa0Kentucky/xc2/xa0/nCity: Memphis/xc2/xa0/nPostal Code:/xc2/xa038118/xc2/xa0/nJob ID:/xc2/xa0234926'

Keywords: arvatobertelsmann, Memphis , Key Accounts Director (Healthcare) - Memphis, Executive , Memphis, Tennessee

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