Posted on: November 17, 2023
DISH is a Fortune 200 company that supports 125+ In-Home Services
(IHS) facilities that deliver service solutions to customers in
every zip code, across the entire country.
The IHS organization encompasses thousands of talented and
dedicated employees who serve in roles devoted to a flawless
customer experience while delivering the industry's best products
and services for DISH and many other national, household
Our dedication to customer experience is paying off: in 2023, DISH
was awarded #1 in Customer Satisfaction by J.D. Power for the sixth
year in a row.
Job Duties and Responsibilities
As an Operations Manager, you will be responsible for overseeing
facility operations while leading, mentoring, and directing
managers and service technicians.
Directing employee activity, which can involve hands-on guidance in
the field, to achieve performance goals for the location
Building a high-performance work team to deliver an advanced level
of quality and service in all daily activities
Working in conjunction with senior leadership and utilizing
financial data to drive performance improvements
Creating excitement and engaging all employees in new business
opportunities and strategies
Generating programs and practices that deliver a high level of
Creating, fostering, and maintaining strategic business
relationships within the market, region, and company
Skills, Experience and Requirements
This Operations Management role is very hands-on and it requires
A leader who leads by example and is proactive as well as
Flexibility, innovation, and the ability to manage staff,
responsibilities, and priorities in a fast-paced, growth-oriented,
and time-critical environment
Ability to effectively respond to and interact with staff at all
levels of the organization;
Excellent presentation/facilitation, organizational, analytical,
interpersonal, and written/oral communication skills
Willingness to work flexible schedules including weekends,
holidays, and evenings
Candidates need to complete a pre-employment screen, which may
include a drug test and DMV check
Compensation: $83,950.00/Year - $100,000.00/Year
Compensation and Benefits
We also offer versatile health perks, including flexible spending
accounts, HSA, a 401(k) Plan with company match, ESPP, career
opportunities, and a flexible time away plan; all benefits can be
viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total
compensation will vary based on factors such as qualifications,
skill level, and competencies; compensation is based on the role's
location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen,
which may include a drug test and DMV check.
Keywords: DISH, Memphis , Operations Manager, Executive , Turrell, Tennessee
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