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Company: ImmunoTek Bio Centers, LLC
Location: Horn Lake
Posted on: November 23, 2021

Job Description:

Essential Job Responsibilities and DutiesEstablish rapport with donors to ensure overall service satisfactionConduct routine venipuncture for plasmapheresis and collect donor samplesRespond and assist with donor reactions during the donation processMonitor collection equipment to facilitate the health and safety of the donorsSet up, disconnect, and operate the plasmapheresis machine to include; troubleshooting, documentation, and evaluation of any message displaysDisconnect donors by removing the needle from the venipuncture site and dispose of all contaminated disposable equipment into a biohazard containerEnsure proper calibration and maintenance of plasma autopheresis machines to include; daily, weekly, monthly, and quarterly maintenance of all equipment in the donor floor areaMaintain equipment and work area cleanliness in between donorsResponsible for accurate documentation of collection recordsThorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the futureMaintain an open line of communication with ManagementMaintain a positive and professional demeanor during all interactions with donors, fellow employees, and vendorsAbility to accept performance feedback in a professional mannerRegular attendance and arriving on time to all scheduled shifts and mandatory meetingsOther duties as assignedCore Values (Standards of Behavior)To perform the job successfully, an individual should demonstrate the following: PassionApproach the workday with vigor and enthusiasmShowcase positivity in actions, thoughts, and communication with colleagues, employees, and donorsDriven by the purpose of enhancing the lives of our patients through expert plasma collectionLeadershipOperate with integrity by doing the right thing every timeUtilize effective communication to set expectationsSeek to understand barriers through the identification of root causes and take corrective actionShowcase open mindedness in search of the best ideas and talentsAccountabilityHold themselves responsible in regard to their performance and behaviorShowcase transparency and honesty in all interactionsPossess follow-up and follow-throughService ExcellenceGoing above and beyond to ensure that our people receive timely and accurate serviceEnsuring that all employees are equipped with the proper knowledge and training needed to meet the expectations of their jobsSeek what is best for the company versus what is best for selfMutual RespectTreating people with courtesy, politeness, and kindnessShowcasing receptiveness to diverse thoughts and opinions of others by fostering an environment of inclusionSteering clear of behavior that insults, belittles, or undermines the beliefs of othersAmbitionDefy the odds by creating a culture of openness, engagement, and opportunityRemain steadfast to the purposeContinuously set the bar high for ourselves and those that we serviceCompetenciesThe competencies below identify the knowledge, skills, and abilities or other behaviors critical to success in this role:Attention to DetailDiligently attends to details and pursues quality in accomplishing tasksEmotional ControlAbility to maintain a rational and objective demeanor when faced with stressful or emotional situations; a measure of self-composure in a difficult situation and the ability to act objectively, rather than impulsively or emotionallySafety FocusAdhere to all workplace and industry safety laws, regulations, standards, and practicesPeople ReadingThe ability to "read between the lines"-- - in such things as the body language, reticence, stress, and emotions of othersIntegrative AbilityAbility to identify the elements of a problem situation and understand which components are critical; the ability to see different types of situation structures and, therefore, different types of solutionsQualificationsHigh school diploma or equivalent requiredMinimum one (1) year work experience preferredLicense or certification where required by stateRequirementsStrong oral and written communication skillsProvide a pleasant customer service experienceAbility to read and interpret directions and instructionsPerform basic math calculationsBasic computer skillsReasoning ability to identify, interpret and apply appropriate informationPhysical RequirementsUse hands to handle or feel objects, tools, or controls; reach with hands and arms; and talk or hearFrequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the kneeManual dexterity to perform all phases of donor plasmapheresisAbility to stand for extended periods of time for up to four (4) hours at a timeAbility to lift, tug, pull up to fifty (50) poundsWork EnvironmentTypical work environment with moderate noise levelMay be exposed to freezing temperatures for short periods of timeOccupational exposure to bloodborne pathogensDisclaimerThis job description is construed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required.EducationRequiredHigh School or better

Keywords: ImmunoTek Bio Centers, LLC, Memphis , Phlebotomist, Healthcare , Horn Lake, Tennessee

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