DIALYSIS PROGRAM MANAGER REGISTERED NURSE - RN
Company: Fresenius Medical Care North America
Location: Memphis
Posted on: October 31, 2024
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Job Description:
PURPOSE AND SCOPE:Manages the provision of quality patient care
in an independent home therapy program while maintaining
cost-effective clinical operations in accordance with all legal,
compliance, and regulatory requirements and programs. Takes the
appropriate actions and makes the necessary decisions to ensure the
continuity of care and patient and staff safety. Provides direction
and guidance to the interdisciplinary team providing care to the
Home Therapy patients to ensure that the highest standards of care
is provided. Collaborates with the Business Unit management team to
grow the assigned Home Therapies program(s).PRINCIPAL DUTIES AND
RESPONSIBILITIES:Manage the tactical execution of short- and
long-term objectives through the coordination of activities with a
direct responsibility for results, including costs, operational
methods, growth, and quality and staffing.Provide leadership,
coaching and development plans for all direct reports to maintain
an engaged and productive workforce; partnering with Human
Resources on employee matters.Technically proficient in the
specific department and knowledge of industry practice and business
principles. Works on issues of diverse scope where analysis of
situation or data requires evaluation of a variety of factors,
including an understanding of current industry trends.Experienced
leadership required for multi-faceted environment; role primarily
focuses on tactical execution. Receives assignments in the form of
objectives and determines how to use resources to meet schedules
and goals.Program or project responsibility generally within the
Home Therapy Department. Manages the operations of one or more HT
Programs, direct impact within assigned area. Manages the
coordination of activities of a section or department with direct
responsibility for results, including costs, operational methods,
and staffing.Follows processes and operational policies in
selecting methods and techniques for obtaining solutions.
Recommends changes to policies and procedures following company
protocol as needed. Ensures that subordinates follow policy and
procedures.Frequently interacts with supervisors, customers, and/or
functional peer group managers, normally involving matters between
functional areas, other company divisions or units, or
customers.Participates and presents at meetings with internal and
external representatives. Often leading a cooperative effort among
members of a project team.Interacts with internal departments and
external customers; particularly in problem resolution. Acts as an
advisor to subordinate(s) to meet schedules and/or resolve
problems.Responsible for hiring, coaching and counseling employees,
including performance reviews, disciplinary action and
terminations.Participates in the development and implements the
area strategic plans, goals and objectives ensuring alignment with
those of the region, division and company. Implements HT
program-specific and area quality goals and action plans in order
to achieve quality standards.Responsible and accountable for
facility maintenance and environmental integrity. Promotes a
culture of safety in assigned market.Provide technical
guidance.Assist with various projects as assigned.Other duties as
assigned.PATIENT CARE:Directs and manages all aspects of patient
care for Home Therapies patients in assigned program from admission
through discharge of the patient. Provides direction, guidance and
support to staff members to ensure the safe and effective delivery
of home therapy support care to patients with End Stage Renal
Disease (ESRD). Ensures that the standard of dialysis provided is
at least equivalent to that provided to facility patients.Oversees
the identification and evaluation of candidates for the Home
Therapies Program including assessment of patients' home
environment if needed.Accountable for timely completion of patient
care plans by organizing meetings of the health care team to
discuss patient care plans and resolve patient problems.Maintains
and communicates efficient and timely patient schedules to ensure
maximization of the facility station efficiency.Ensures completion
of Initial and Annual Nursing assessment, and ongoing evaluation
and documentation of patient care needs according to FMC Policies
and Procedures is completed.Ensures patients' response to home
dialysis treatment therapy is documented according to company
policies and procedures and in compliance with pertinent regulatory
requirements.Ensure appropriate intervention for changes in patient
adequacy status and troubleshooting peritoneal and access flow
issues are completed per physician orders.Identifies and
communicates patient related issues to the physician.Develops
action plans for missed treatments in collaboration with the
Medical Director.Administers medications as prescribed including
algorithm (as appropriate), and document appropriate medical
justification if indicated. Responsible for the appropriate
recording of controlled substances as required by law.Ensures
reports of alert/panic and abnormal lab results are communicated to
appropriate physician.Implements staffing and medical supply models
to ensure provision of quality patient care.Ensures all educational
needs of patient and family are met regarding End Stage Renal
Disease (ESRD).Ensures education of the patient regarding quality
measures, transplant options, modality awareness, and access care,
including vascular catheter reduction and adherence to treatment
regime.Oversees coordination transplant education and assists in
transplant workup process.Ensures all patients are educated
regarding laboratory values and the relationship to adequate
dialysis therapy, compliance with treatment schedules medications,
and fluid as appropriate.Oversees the safe, effective and timely
training of all home patients and their families/significant others
on the safe and effective operation and maintenance (as
appropriate), of all home therapies equipmentActs as a resource for
the patient to address concerns and questions.Develops a mechanism
or process for acquiring and maintaining knowledge of the specific
situation of each patient, including hospitalizations, and any
significant change in patient care status.In the absence of a
Kidney Care Advocate, the HT PM will manage the delivery of the
Treatment Options Program.Manages and ensures all physician orders
are accurately entered into the Medical Information System and that
company policies and government regulations related to the
collection, packaging, and delivery of lab specimens and reporting
of results are followed.Maintains appropriate skill levels with all
emergency operational procedures, and initiates CPR and emergency
measures in the event of cardiac and/or respiratory arrests when
the patient is in the medical office.STAFF:Manages assigned program
Home Therapies licensed personnel, direct patient care staff,
indirect patient care personnel, and when necessary, technical
staff.Provides employee education and guidance, and performance
related feedback through ongoing informal advice and formally
through the annual performance evaluation.Manages the Home
Therapies staffing through the appropriate hiring, firing and
disciplinary actions.Ensures completion of new hire orientation and
training including mandatory in-services and ICD-9 code training
when applicable.Collaborates with staff to establish personal goals
and provides opportunities for professional growth and training to
achieve these goals to ensure clinical competence.Conducts regular
staff meetings to ensure appropriate communication of area,
regional and corporate initiatives and policies and procedures, to
educate and monitor staff regarding appropriate patient care
techniques and other company and regulatory policies and
procedures.Responsible for all patient care employees receiving
appropriate training according to policy, including training to
ensure ongoing compliance with all risk management initiatives.
Ensure documentation completed for all annual in- service
training.Collaborates with all appropriate departments to promote
home therapy growthProvides written documentation of all
disciplinary conferences in accordance with the established
personnel policies, and confer with the Director of Operations
regarding the nature of the disciplinary decisions.Participates in
Corporate and Business Unit specific employee recognition and
satisfaction programs.Creates, maintains and communicates efficient
and timely employee schedules according to the needs of the
facility.Ensure all staff is trained in the principles and concepts
and practice Customer Service Model.Creates and implements a (CQI)
Process Improvement Team that involves staff in problem
solving.Ensures competency of HT personnel in the operation of all
home dialysis therapy-related equipment, including the ability to
troubleshoot equipment problems with the patient via
telephone.Directs staff and patients in the preventive maintenance
of home therapy equipment, including water systems and analyses as
appropriate.Additional responsibilities may include focus on one or
more departments or locations. See applicable addendum for
department or location specific functions.PHYSICAL DEMANDS AND
WORKING CONDITIONS:The physical demands and work environment
characteristics described here are representative of those an
employee encounters while performing the essential functions of
this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.Employees are required to take the Ishihara's Color
Blindness test as a condition of employment. Note that: Failing the
Ishihara Test for Color Blindness does not preclude employment. The
Company will consider whether reasonable accommodations can be
made.Day to day work includes desk and personal computer work and
interaction with patients, facility staff and physicians.Travel
required between assigned facilities and various locations within
the region. Travel to regional, Business Unit and Corporate
meetings may be required.The work environment is characteristic of
a health care facility with air temperature control and moderate
noise levels. May be exposed to infectious and contagious
diseases/materials.SUPERVISION:Responsible for the direct
supervision of various levels of Home Therapies RN, Home Therapies
LPN, HT Coordinator and HT PCT. May also have supervisory role over
technical as necessary and assigned.EDUCATION:Graduate of an
accredited School of Nursing (R.N.) Advanced education preferred.
Current appropriate state licensure.EXPERIENCE AND REQUIRED
SKILLS:Minimum of one year nursing experience plus a minimum of six
months dialysis nursing experience.3+ years' supervisory or
project/program management experience preferred.Demonstrated
management skills necessary to provide leadership in the
supervision of dialysis personnel and to ensure the delivery of
maximum quality care to all patients.Competent at operating all
Home Therapies related equipment.Must be available as a fulltime
employee and provide on-call coverage when necessaryDemonstrated
leadership competencies and skills for the position, including
excellent communication, customer service, continuous quality
improvement, relationship development, results orientation, team
building, motivating employees. Performance management and decision
making.Successfully complete CPR Certification with maintenance as
required.EO/AA Employer:
Minorities/Females/Veterans/Disability/Sexual Orientation/Gender
IdentityFresenius Medical Care North America maintains a drug-free
workplace in accordance with applicable federal and state laws.
Keywords: Fresenius Medical Care North America, Memphis , DIALYSIS PROGRAM MANAGER REGISTERED NURSE - RN, Healthcare , Memphis, Tennessee
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