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Customer Service

Company: Careers
Location: Sikeston
Posted on: November 22, 2021

Job Description:

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companiesMay be asked to assist with:
    • Payroll
    • Data entry
    • Freight reports
    • Driver collect reports
    • Billing and filling
      • Skillful in Microsoft Office Programs
      • Excellent keyboarding skills
      • Has worked in a fast paced environment and has excellent attention to detail
      • Experience with handling a high volume of phone calls
      • Exceptional communication and customer service skills
        • Stable and growing organization
        • Competitive weekly pay
        • Quick advancement
        • Customized training program
        • Professional, positive and people-centered work environment
        • Modern facilitiesCSR, Customer Service, family, culture, LTL, transportation, customer oriented, part time, PT, part-time

Keywords: Careers, Memphis , Customer Service, Hospitality & Tourism , Sikeston, Tennessee

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