Remote Customer Service Experience Specialist
Company: AcuityOne
Location: West Memphis
Posted on: November 23, 2021
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Job Description:
Job DescriptionMonitor and provide primary departmental
emergency and non-emergency telephone and radio
communications.Provide primary monitoring of intrusion alarms, fire
alarms, temperature alarms and surveillance equipment.Complete
Computer Aided Dispatch (CAD), Monthly Fire Alarm Activation Log,
Wrecker/Tow Log, Lost & Found Logs, Building Overtime Reports, and
implement Emergency Notification Systems as necessary.Minimum
QualificationsUnderstanding of emergency dispatching and the role
of a public safety departmentA general understanding of computers,
moderate to advanced typing/data entry skillsPolished telephone
communication skills, interpersonal and leadership skillsProven
ability to multitask within a fast paced environmentThis position
requires you to work a rotating shift including nights, weekends
and holidays as scheduled and the ability and availability to work
mandatory overtime assignments as required by department needs
Keywords: AcuityOne, Memphis , Remote Customer Service Experience Specialist, Hospitality & Tourism , West Memphis, Tennessee
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