Insurance Customer Service Representative

Company: James Garcia
Location: Memphis
Posted on: May 16, 2022

Job Description:

Job DescriptionOur office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Benefits

Base Salary with Commissions Bonus OpportunitiesPaid Time Off (PTO)Supplemental InsuranceWeekends OffHolidays Off401K Plan

Responsibilities

• Process customer policy change requests.
• Handle all incoming claim calls from customers.
• Complete Evidence of Insurance requests.
• Take premium payments from customers.
• Maintain knowledge of new products.
• Provide exceptional customer service.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  
  Requirements
  
  
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Great Customer Service Skills.
  • Works well with other employees and is a team player with a positive attitude.
  • Property & Casualty insurance license is required.

Keywords: James Garcia, Memphis , Insurance Customer Service Representative, Hospitality & Tourism , Memphis, Tennessee