Insurance Customer Service Representative
Company: James Garcia
Posted on: May 16, 2022
Job DescriptionOur office is expanding and we are looking to
hire the right individual to join our outstanding customer service
team. We are currently seeking to fulfill a full-time position. Our
Customer Service Representative will be responsible for providing
exceptional customer service to our current clients and new
prospects, processing policy change requests, maintain knowledge of
our products, and answer any questions our clients may
have.Insurance industry or office experience and knowledge is not
required but would be a greater benefit relating to customers in
the beginning for this position.
Base Salary with Commissions Bonus OpportunitiesPaid Time Off
(PTO)Supplemental InsuranceWeekends OffHolidays Off401K Plan
- Process customer policy change requests.
- Handle all incoming claim calls from customers.
- Complete Evidence of Insurance requests.
- Take premium payments from customers.
- Maintain knowledge of new products.
- Provide exceptional customer service.
- Foster strong relationships with our customers to maintain a
high level of client retention and product loyalty.
- Possess a genuine willingness to learn, be intuitive and
resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Be a great self-starter with a sense of urgency.
- Proficiency to multi-task, follow-thru and follow-up.
- Excellent Communication/interpersonal skills.
- Great Customer Service Skills.
- Works well with other employees and is a team player with a
- Property & Casualty insurance license is required.
Keywords: James Garcia, Memphis , Insurance Customer Service Representative, Hospitality & Tourism , Memphis, Tennessee
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