Shift Manager

Company: Hardee's
Location: Memphis
Posted on: March 18, 2023

Job Description:

Hiring Shift Managers at $15.00/HR + TIPS Hardees @ Whitten Rd, TN
2005 Whitten Rd
Memphis, TN 38133Top 5 Reasons to Work for Hardees/Saddle Peak

• Show us your experience and we will show you the money! Anyone that wants to get ahead can! We pay top wages and offer a solid career path.
  • We have SHARED TIPS for hourly employees. The more tips that come in, the more you make.
    • Need an advance? We offer RAIN to our employees so that you can get an advance when you need one.
      • Benefits include vacation and medical insurance for full time employees.
        • We offer steady full or part time work with flexible hours. Slackers stay away!
          • BONUS -Help us build a great staff and you are bonused for every person you sign up!POSITION SUMMARYThe Shift Manager is responsible for all restaurant activities in the absence of the General Manager. This role works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant's business plan and ensures all Crew Persons, Team Leaders and Shift Leaders are performing their job responsibilities and meeting expectations in all areas of their job description.Essential Duties and Responsibilities:May perform any or all the following duties:
            • Consistently provides a quality product and customer service experience that delivers total customer satisfaction
            • Strives to improve the skills and performance of all Crew Persons
            • Supports efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities
            • Complies with all Company policies and procedures regarding business and personnel practices
            • Models and encourages Company shared values
            • Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
            • Attends training to remain current on industry trends
            • Participates in company meetings, webinars, and conference calls
            • Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirementsPOSITION QUALIFICATIONS/CORE COMPETENCIES
              • Must possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management
              • High School Diploma/General Equivalency Diploma (GED) required
              • Must have successfully completed the entire Crew Person Training Program requirements
              • Must have excellent planning and time management skills
              • Must have team building skills
              • Must have investigative and problem-solving skills
              • Must have ability to troubleshoot cash handling problems
              • Must have reliable personal transportation, a valid driver's license, and proof of insurance
              • Must have a telephone or other reliable method of communicating with the restaurant. Must be accessible to meet the restaurant's needs and maintains an open-door policy
              • Bi-lingual skills a plus
              • Must display strong analytical and organizational skills and can identify and implement process improvement strategies with positive business results
              • Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information

Keywords: Hardee's, Memphis , Shift Manager, Hospitality & Tourism , Memphis, Tennessee