Cocktail Server, Southland Casino

Company: Delaware North
Location: West Memphis
Posted on: March 19, 2023

Job Description:

The Opportunity Delaware North Gaming is searching for energetic, attentive full-time and part-time Cocktail Servers to join our team at Southland Casino in West Memphis, Arkansas. As a Cocktail Server, you will help create a great guest experience by providing excellent service and care in every interaction. You should be a skilled multi-tasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails. Please note this is a tipped position, the hourly minimum pay listed doesn't include any potential tipped earnings. Minimum pay rate: $10.00 / hour
Information on our comprehensive benefits package can be found at .
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedulesEligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement. Responsibilities
  • Greets guests on gaming floor and beverage outlets.
  • Communicates drink specials, answers questions about available beverages and takes beverage orders.
  • Serves alcohol beverages responsibly, requests identification, adhere to all unit and company alcohol service policies and procedures.
  • Enters orders into point-of-sale system so that Bartenders can prepare orders.
  • Picks up drinks orders when ready and delivers orders to guests.
  • Observes and follows-up with guests to respond if they require additional service.
  • Prepares and delivers check to guests.
  • Accepts and processes payment or directs customer to cashier.
  • Performs opening, closing, and side work duties as assigned. Qualifications
    • Must be at least 21 years of age.
    • Ability to work quickly and efficiently in a fast-paced environment.
    • Possess basic knowledge of standard drink recipes and alcohol brand names.
    • Basic math skills with the ability to accurately total guest checks and count change. Physical Requirements
      • Constant standing, walking, bending, reaching and repetitive motions.
      • Ability to maneuver between tables and around corners.
      • Ability to lift, balance and carry trays, weighing up to 35 lbs.
      • Visual acuity and hearing sufficient to take orders and prepare bills.
      • Ability to move between hot, noisy, and smoky conditions of bar and climate-controlled dining environment.
      • Noise level may be moderate to high during busy times. Shift Details 3rd Shift
        Weekends
        Holidays
        Varies
        2nd Shift Who We Are Southland Casino Racing, owned and operated by Delaware North, features more than 1,500 slot machines, live blackjack, craps and roulette tables, live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Memphis , Cocktail Server, Southland Casino, Hospitality & Tourism , West Memphis, Tennessee