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Customer Service Advisor

Company: Morrow Group
Location: Memphis
Posted on: May 28, 2023

Job Description:

We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, and a positive work environment, and can't wait to get started!


Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
Respond to customer inquiries, product and service questions, and customer complaints
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
--- Create and maintain quality relationships with our client base
--- Required daily high call volume rates


Strong knowledge of customer interface and interaction
Display strong communication skills, active listening skills, and personal skills
Must have graduated high school, received a G.E.D. or equivalent
--- Proficient with PC and Google software
--- Excellent time management and organization skills
--- Bilingual preferred
--- Must be a quick learner with a coachable attitude

About Company:
We are a large, growing real estate team and brokerage that takes pride in providing amazing service to our clients and great opportunities to our team members.

Keywords: Morrow Group, Memphis , Customer Service Advisor, Hospitality & Tourism , Memphis, Tennessee

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