Customer Service Advisor

Company: Morrow Group
Location: Memphis
Posted on: May 28, 2023

Job Description:

We're seeking a positive, personable customer service representative for a rewarding career opportunity! You'll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, and a positive work environment, and can't wait to get started!

Responsibilities:

Follow scripts when managing challenging customer issues and escalate to the appropriate party when needed
Respond to customer inquiries, product and service questions, and customer complaints
Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
--- Create and maintain quality relationships with our client base
--- Required daily high call volume rates

Qualifications:

Strong knowledge of customer interface and interaction
Display strong communication skills, active listening skills, and personal skills
Must have graduated high school, received a G.E.D. or equivalent
--- Proficient with PC and Google software
--- Excellent time management and organization skills
--- Bilingual preferred
--- Must be a quick learner with a coachable attitude

About Company:
We are a large, growing real estate team and brokerage that takes pride in providing amazing service to our clients and great opportunities to our team members.

Keywords: Morrow Group, Memphis , Customer Service Advisor, Hospitality & Tourism , Memphis, Tennessee