Food and Beverage Operations Director, Casino (Hiring Immediately)

Company: Delaware North
Location: West Memphis
Posted on: March 5, 2026

Job Description:

The opportunity Delaware North Gaming is hiring a Director of Food and Beverage to join the team at Southland Casino in West Memphis, Arkansas. As a Director of Food and Beverage, you will be responsible for acting as a strategic and operational leader overseeing the performance, guest experience, and profitability of all food and beverage outlets within a dynamic, high-volume casino environment. If you want a job that provides fast-paced work in a collaborative environment, apply now. Pay Minimum – Anticipated Maximum Base Salary: $113,700 - $143,200 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/ . What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts What will you do? Train, develop, and lead associates across the food and beverage teams. Motivate associates and ensure they follow company guidelines when providing customer service to guests. Establish and maintain safety and sanitation procedures; ensure proper repair and maintenance of food service equipment. Ensure compliance with federal, state, local, and company regulations regarding the sale of alcohol, OSHA, payroll, and employment guidelines. Determine and control staffing levels in an effort to maximize net returns while maintaining guest service levels. Verify, prepare, and submit reports and monthly projections as required, as well as ensure effective systems for cash, inventory, and payroll procedures are in place. Develop strategic and innovative revenue-generating concepts; be knowledgeable of industry-related trends. Communicate and work with the management team to ensure food and beverage departments run efficiently and provide quality products. More about you Minimum of 7 years' hospitality management experience. Must possess strong communication and listening skills. Working knowledge of various software applications, including Microsoft Office Suite and POS systems. Ability to effectively deal with internal and external customers and employees with high levels of patience, tact, and diplomacy. Established assessment and decision-making skills with proven ability to build relationships and influence at all levels of the organization. Excellent time management, organizational, and follow-up skills. Ability to set priorities, organize time, demonstrate initiative, and work independently. High energy with effective and influential people skills. Positive attitude and the desire to motivate others. Previous experience in large-scale hospitality or related industry preferred. Bachelor's degree in business, hospitality, or equivalent subject preferred. Shift details Days Evenings On call Holidays Weekends Events Who we are Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $113,700 - $143,200 / year

Keywords: Delaware North, Memphis , Food and Beverage Operations Director, Casino (Hiring Immediately), Hospitality & Tourism , West Memphis, Tennessee