MemphisRecruiter
the smart solution for Memphis jobs

Area Supervisor

Company: Ross Dress for Less
Location: Memphis
Posted on: January 14, 2019

Job Description:

GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe and Secure Environments Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits. Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. Keeps all areas of the Store clean, well-maintained, and merchandised to standard. Responsible for daily trash removal. General Merchandising Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of all Stockrooms. Helps deliver and place merchandise on sales floor when all merchandise is processed. Responsible for ensuring any back-stock is secured and processed to Company policy. Responsible for merchandising of department including the back stock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines in assigned area. Responsible for floor moves and signing including promotional signing as needed. Responsible for re-wraps as needed. Loss Prevention Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Ensures Public View Monitor (PVM) system is maintained properly. Conducts "Code 50" package inspections. Front End Supervision and Operations Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations. Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time. Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. Controls Retail Associates' break schedule for backups, lunches and breaks. Ensures all equipment is working properly. Maintains proper supplies and recovery for the Front End area. Ensures go backs are expedited, properly scanned, security tagged and ticketed. Teaches all Associates the "Scan and Bag" best practice. Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms Responsible for the maintenance and cleanliness of the Fitting Rooms. Ensures all Fitting Room garment tags are audited and accounted for to Company policy. Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager Ensures Cash pulls and bank deposits are conducted to Company policy. Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. Other duties as assigned by Store Manager. COMPETENCIES: Customer Focus Drive for Results Conflict Management Managing & Measuring Work Communication Listening Composure Action Oriented QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Excellent verbal communication skills. Fluency in English. Prior Customer Service and supervisory experience preferred. Familiarity with point-of-sale equipment and applications. Ability to perform basic mathematical calculations commonly used in retail environments. Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts - ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) '138227

Keywords: Ross Dress for Less, Memphis , Area Supervisor, Hospitality & Tourism , Memphis, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Customer Service (Remote)
Description: Customer Service Reservationist - Order Entry Mommy Jobs Online is seeking remote independent contractors to
Company: Mommy Jobs Online
Location: Memphis
Posted on: 01/18/2019

District Sales Manager
Description: What you'll be contributing to At Titan LED you will get to foster the next generation of technology in energy efficiency and clean tech lighting solutions. We are a leading USA based manufacturer of (more...)
Company: Titan LED
Location: Memphis
Posted on: 01/18/2019

Customer Service - Get Your Side Hustle on with Uber
Description: Drive with Uber and earn money anytime it works for you. Driving is an easy way to earn extra, and it's totally flexible around your schedule. You decide when and how much you drive. What you need to (more...)
Company: Uber
Location: Jackson
Posted on: 01/18/2019


Customer Service & Sales Support Specialist
Description: Customer Service / Sales Support SpecialistSalary Up to 50,000 Plus Big Company Benefits, Perks Bonuses in Memphis, TNGrowing manufacturing facility needs a consummate professional multitasker who (more...)
Company: Austin Allen Company, LLC
Location: Memphis
Posted on: 01/18/2019

Director of Food and Beverage Operations
Description: As the Director of Operations for Levy, youll lead the operation and people responsible for all of the food and beverage venues/offerings to the thousands of guests that visit our locations every year. (more...)
Company: Levy Restaurants
Location: Memphis
Posted on: 01/17/2019

KFC Shift Supervisor
Description: Description br br This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will (more...)
Company: KFC
Location: Jackson
Posted on: 01/18/2019

Senior Director of Food & Nutrition Services
Description: The Sr. Director of Dining Services is responsible for overseeing the day to day Foodservice operations. You will manage and lead a team of employees, and also be responsible for managing client relationships, (more...)
Company: Morrison Healthcare
Location: Jackson
Posted on: 01/17/2019

Cook at AutoZone Park
Description: Our Exciting Work EnvironmentGrounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the (more...)
Company: Delaware North
Location: Memphis
Posted on: 01/18/2019

Cashier
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Jackson
Posted on: 01/17/2019

Banquet Houseperson
Description: DESCRIPTION br br The Banquet Set-Up staff set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such (more...)
Company: DoubleTree by Hilton Hotel Memphis Downtown
Location: Memphis
Posted on: 01/17/2019

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Memphis RSS job feeds