Senior Engineer, Communication Automation (Python)

Company: Raymond James Financial Services
Location: Memphis
Posted on: March 18, 2023

Job Description:

Description
Job Summary:
As part of our IT Communication Services team, this Senior Engineer will analyze business requirements and problems and drive research to design quality technical solutions that support our enterprise phone system (automating and developing programs). In this role, you will be responsible for the full systems life cycle and responsible for collaborating with team members and stakeholders in designing, coding, testing, implementing, maintaining, and supporting application software that is delivered on time and within budget. You will serve as the primary point of contact on providing direction and guidance to junior team members. This will be a hybrid-based position in our St Petersburg, FL headquarters or our office site in Memphis, TN (Ridgeway Loop) or our Southfield, MI site (Telegraph).
Essential Duties and Responsibilities:

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  Analyzes system requirements, including identifying program interactions and appropriate interfaces between impacted components and sub systems.
  
  
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  Makes recommendations towards the development of new code or to reuse of existing code.
  
  
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  May lead assigned projects, including assigning tasks, coordinating efforts, and monitoring performance.
  
  
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  May recommend new technologies and methodologies to management for meeting business needs, resolving problems and exploiting opportunities. Remains current with new technologies.
  
  
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  Participates in software system testing and validation procedures, programming and documentation.
  
  
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  Works with other developers to solve technical issues.
  
  
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  Provides technical advice and assists in solving programming problems.
  
  
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  Writes and/or reviews system specifications, including output requirements and flow charts.
  
  
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  Reviews test results; documents test activities, and records remedial actions.
  
  
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  Ensures proper analysis of problems and programming approaches to prevent rework and schedule slippage.
  
  
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  Performs other duties and responsibilities as assigned.
  
  
  Qualifications
  Knowledge, Skills, and Abilities:
  Knowledge of:
  
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    Agile / Scrum planning tools (GitHub, Azure DevOps, Jira, etc.)
    
    
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    Experience with monitoring tools such as (Datadog, Splunk, CloudWatch, etc.).
    
    
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    Strong understanding and discipline around software test approach.
    
    
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    Strong sense of dedication and teamwork toward a goal.
    
    
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    Telecommunication background is nice to have.
    
    
    Skilled in:
    
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      Must have strong experience with Python coding.
      
      
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      Experience with JavaScript and SQL.
      
      
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      Experience with DevOps CI/CD stack.
      
      
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      Control-M and Powershell is nice to have.
      
      
      Ability to:
      
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        Identify and understand issues, problems and opportunities; compare data from different sources to draw conclusions.
        
        
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        Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
        
        
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        Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints and probable consequences.
        
        
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        Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise.
        
        
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        Develop and use collaborative relationships to facilitate the accomplishment of work goals.
        
        
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        Make internal and external clients and their needs a primary focus of actions; develop and sustain productive client relationships.
        
        
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        Occasionally work a non-standard shift including nights and/or weekends and/or have on-call responsibilities.
        
        
        Education/Previous Experience:
        
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        • Minimum of a Bachelor's degree in Computer Science, MIS, Business or related degree and three (3) to five (5) years of relevant experience or a combination of education, training and experience approved by HR.
          
          Licenses/Certifications:
          
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          • None required.
            
            Job: Technology
            Primary Location: US-FL-St. Petersburg-Saint Petersburg
            Other Locations: US-FL-St. Petersburg-Saint Petersburg, US-MI-Southfield-Southfield, US-TN-Memphis-Memphis
            Organization Technology
            Schedule Full-time
            Job Shift Day Job
            Travel Yes, 5 % of the Time
            Req ID: 2300812
            Raymond James Bank is an EOE/AA and VEVRAA Federal Contractor
            Priority will be given to protected veterans
            EOE Protected Veterans/Disability

Keywords: Raymond James Financial Services, Memphis , Senior Engineer, Communication Automation (Python), IT / Software / Systems , Memphis, Tennessee