Axiom ERP Support Analyst
Company: Infosys
Location: Memphis
Posted on: April 3, 2026
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Job Description:
Infosys is seeking a Axiom ERP Support Analyst primary
responsibility will be to translate software requirements into
working and maintainable solutions within the existing application
frameworks. The chosen candidate will apply technical proficiency
across different stages of the Software Development Life Cycle,
gather accurate requirements and work closely with stakeholders to
prioritize tasks and the scope of development. The role will
require strong attention to detail with the ability to identify
errors and make adjustments in a testing environment while
contributing towards developing and adhering to best practices for
developing applications that are scalable, relevant, and critical
to the project. Required Qualifications: Candidate must be located
within commuting distance of Memphis, TN or be willing to relocate
to the area. This position may require travel to project locations
Bachelor’s degree or foreign equivalent required from an accredited
institution. Will also consider three years of progressive
experience in the specialty in lieu of every year of Experience
Shipping, Invoicing, Master Data, Waste Tracking) Axiom Setup
Manager / SM4 Axiom–SAP Integration, ECL customer files,
ASN/invoice flows JCron automation (order processing, reporting,
SAP/ECL/plant jobs) EDI/ECL troubleshooting through Axiom file
reviewer Fusion workflows (file transfers, aliases, AD?based
access) Candidates authorized to work for any employer in the
United States without employer-based visa sponsorship are welcome
to apply. Infosys is unable to provide immigration sponsorship for
this role at this time BIRT report design & troubleshooting Crystal
Reports (load tags, custom reports) Printer routing, tag
generation, roll/load tag troubleshooting SQL basics for data
validation Windows Server basics (TomEE, JCron directories, logs)
Active Directory concepts for access, LDAP dependencies ServiceNow
for provisioning, incidents, approvals Strong knowledge of Axiom
ERP processes across manufacturing, shipping, and financial flows.
Experience supporting JCrons, Axiom logs, and automated workflows.
Understanding of file-based integrations (EDI/ECL, SAP interfaces,
Fusion). Familiarity with core production concepts: finished goods,
roll stock, downtime, waste/scrap. Ability to troubleshoot
plant-floor issues involving scheduling, data integrity, and
printing. Competency in analyzing logs, configuration files,
directory structures, and workflow failures. Understanding of
audit/control requirements for user provisioning and system access.
Strong documentation and KT delivery capabilities. Preferred
Experience: PowerShell knowledge for automation and CFR scripts
Knowledge of roll stock management, PLC interfaces, or MES concept
Excellent analytical and problem-solving skills. Strong verbal and
written communication abilities. High ownership mindset with
ability to work autonomously. Ability to collaborate with
cross-functional teams — Ops, IT, Security, Vendors. Comfortable
working with distributed plant teams and supporting
mission-critical operations. Strong attention to detail and ability
to work in fast-paced manufacturing environments. The job entails
sitting as well as working at a computer for extended periods of
time. Should be able to communicate by telephone, email or face to
face. Travel may be required as per the job requirements Benefits
Along with competitive pay, as a full-time Infosys employee you are
also eligible for the following benefits:
Medical/Dental/Vision/Life Insurance Long-term/Short-term
Disability Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level Paid
holidays plus Paid Time Off About Us Infosys is a global leader in
next-generation digital services and consulting. We enable clients
in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and
workings of global enterprises, we expertly steer our clients
through their digital journey. We do it by enabling the enterprise
with an AI-powered core that helps prioritize the execution of
change. We also empower the business with agile digital at scale to
deliver unprecedented levels of performance and customer delight.
Our always-on learning agenda drives their continuous improvement
through building and transferring digital skills, expertise, and
ideas from our innovation ecosystem. EEO Infosys provides equal
employment opportunities to applicants and employees without regard
to race; color; sex; gender identity; sexual orientation; religious
practices and observances; national origin; pregnancy, childbirth,
or related medical conditions; status as a protected veteran or
spouse/family member of a protected veteran; or disability.
Keywords: Infosys, Memphis , Axiom ERP Support Analyst, IT / Software / Systems , Memphis, Tennessee
