team member

Company: Oak Court Mall
Location: Memphis
Posted on: February 16, 2020

Job Description:

Job DescriptionRole SummaryFoster an environment of excellence and create Raving Fans by executing all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).General ResponsibilitiesRead, understand and comply with all parts of the Team Member HandbookUnderstand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).Execute FIFO (First In, First Out) model is being followed.Protect the customer experience by ensuring packaging, food presentation and quality is top level.Appropriately handle all customer issues and play a positive role in customer recovery.Show up on time, have a great attitude and work hard for your entire shift.Constantly improve yourself by finding ways to do your work better and faster.Proactively pursue the certification process and look for opportunities to be cross-trained.Be responsible to fill your shift if you are not able work.Ensure your appearance is in compliance with the HandbookBe a team playerDisplay good stewardship and a sense of ownership for the businessRequirementsAvailable to work a minimum of 3 days per weekUnderstand the expectation of Chick-fil-A customer service standards and operational excellence.SkillsOutgoing and funGreat attitudeHard workingDependableHonestDemonstrate leadership attributesTeam-playerPositive attitude & role modelResponsive to team s needsTakes initiativeWorks to serve othersMotivated to grow and to learnGreat verbal communicatorOutgoing/friendly/patientDesire for ongoing training/educationDetailed & keenly observantPassion for procedural disciplineAble to lift 40 - 60 pounds on a consistent basis Associated topics: cafe, chief chef, culinary school, lead, pantry, pizza chef, prep chef, service, sous, team lead

Keywords: Oak Court Mall, Memphis , team member, Other , Memphis, Tennessee