Desktop Support Analyst

Company: Robert Half
Location: Memphis
Posted on: November 21, 2020

Job Description:

Description We're looking for candidates who excel at explaining intricate technical information to the non-technical user. Candidates who consider themselves to be driven individuals who are most productive in an active and positive environment will be great fits for this job. If that sounds like you, Robert Half Technology has a Desktop Support Technician role that may be the position for you. Motivated candidates with effective problem-solving abilities will be preferred for this position. This Desktop Support Analyst role is full-time in nature and is located in the Memphis, Tennessee, area. Your responsibilities - Match hardware repairs with the appropriate vendors - Meet regularly and effectively with ticket submitters - Support, examine, and repair computer systems, hardware, printers, and computer peripherals - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities - Rectify computer problems, and suggest appropriate actionsolutions - Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Administer computer desktop support in accordance with established policies and procedures Requirements - 2 years of desktop support or other related experience - General familiarity with Windows OS - Switches experience preferred - Proven knowledge of Microsoft Windows Server 2008 - Practical knowledge of customer service - Cisco Routers experience - Peripheral Equipment experience preferred - Network Cabling experience - Well-founded grasp of MS Windows Server 2012 - Active Directory experience desired - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Memphis , Desktop Support Analyst, Other , Memphis, Tennessee