MemphisRecruiter Since 2001
the smart solution for Memphis jobs

Desktop Support Technician

Company: Robert Half
Location: Memphis
Posted on: November 21, 2020

Job Description:

Description The Desktop Support Technician installs, updates, and repairs personal computer hardware, software, and network service systems. Maintains and implements desktop solutions in support of organizational business needs. Provides detail oriented level phone support to customers. Performs all duties in accordance with company policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned) bull Troubleshoot and replace laptop and PC hardware. bull Perform hardware upgrades, hardware disposal, loaner program, asset inventory, software inventory, remote imaging, new full-time setup, termination, relocation, remote and automated updates, and remote support. bull Handle problem recognition, research, isolation, resolution and follow-up for difficult user problems, referring more complex problems to next level of technical staff. bull Set up, maintain and troubleshoot Apple iPad tablets and iPhone. bull Participate in IT Support queue which will result in assigning and prioritizing open issues. bull Log, prioritize, assign and troubleshoot all calls, voicemails, emails, trouble tickets and walk-up requests reporting technical problems. When appropriate, determine appropriate group for escalation. bull Troubleshoot issues as 1st 2nd level support for desktop and enterprise applications, localnetworking printing, e-mail, connectivity, remote access, and hardware issues. bull Perform server and desktop computer updates to safeguard from malicious viruses and malware. bull Manage customer issues and requests by creating, tracking and documenting technical solutions. bull Manage deliverables associated with a project by prioritizing, tracking, and completing assigned tasks. bull Builddeploy new workstations (desktops laptops). bull Installupgrade hardwaresoftware on Windows workstations. bull Troubleshoot assigned tickets to determine if issue can be resolved or determine appropriate group for escalation. bull Maintain positive relations through effective customer follow-up. bull Off hours work may be required as needed. Requirements Must have 3-5 years of experience as a Desktop Support Technician in a small to medium environment of servers, desktop systems and communications devices using current technologies. The employee must have excellent knowledge of Windows 10, 8.1 and 7, Windows server 2012 and 2012 R2, Microsoft office 2010-2016, and be proficient in utilizing internet to resolve IT related issues. MCP orand A certification preferred. Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities - fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets. From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE's "Most Admired Companies" list every year since 1998. Download our mobile app to take your job search on the go Contact your local Robert Half Technology office ator visit www.roberthalf.comjobstechnology to apply for this job now or find out more about other job opportunities. All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada. 2020 Robert Half Technology. An Equal Opportunity Employer MFDisabilityVeterans. By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use httpswww.roberthalf.comterms-of-use .

Keywords: Robert Half, Memphis , Desktop Support Technician, Other , Memphis, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Wendy's Crew - Collierville
Description: EASY APPLY: Text JOIN US to 25000 or go to http://oli.vi/xnS5D What You'll Do Crew Members at Wendy's are the foundation of the restaurant - we love what we do and aim to delight every customer. (more...)
Company: Meritage Hospitality
Location: Memphis
Posted on: 11/26/2020

CDL-A RECENT GRAD Earn $50,000 - $60,000 in Your First Year!
Description: CDL-A RECENT GRAD Earn 50,000 - 60,000 in Your First Year 2,500 Transition Bonus for Recent Grads Are you looking for a truck driver job with training or want to start your CDL career
Company: Swift Transportation
Location: Memphis
Posted on: 11/26/2020

Part Time Retail Inventory Associate - Zone 121 - ANNAPOLIS, MD
Description: Zone Starting Wage - 12.50 RGIS Inventory Associate Job Preview Businesses rely on RGISto ensure that inventory counts are done accurately and professionally.
Company: RGIS
Location: Memphis
Posted on: 11/26/2020


CDL-A Yard Hostler - Memphis Home Daily
Description: The perfect truck driving job that gets you home daily so you can spend time with
Company: Intermodal Cartage Company, LLC
Location: Memphis
Posted on: 11/26/2020

Owner Operators: YOUR Choice of Top Paying Runs with Quality Freight
Description: 844 300-9779 CONTRACTOR-OWNER OPERATORS YOU PICK AND CHOOSE YOUR RUNS Now averaging 1.50 / 3.00 per mile depending on load you pick We pay 75 of linehaul 100 FSC Quality Dedicated (more...)
Company: Greatwide Truckload Management
Location: Memphis
Posted on: 11/26/2020

Owner Operators: $3000 Bonus
Description: Local, Regional, Dedicated and Long-haul Liquid Bulk Chemical Drivers OUR OWNER OPERATORS EARN TOP PERCENTAGE PAY 3000 Sign On Bonus for Owner Operators 4500 per week Pay for Top Performers (more...)
Company: HENIFF Transportation Systems
Location: Memphis
Posted on: 11/26/2020

Regional CDL A LTL Truck Driver - Home Weekly - $2,500 Sign-on Bonus
Description: SunBelt Xpress is looking for responsible truck drivers to deliver new furniture to retail stores and warehouses. The guaranteed minimum pay of
Company: SunBelt Xpress
Location: Memphis
Posted on: 11/26/2020

Wendy's Crew
Description: EASY APPLY: Text JOIN US to 25000 or go to http://oli.vi/xnS5D What You'll Do Crew Members at Wendy's are the foundation of the restaurant - we love what we do and aim to delight every customer. (more...)
Company: Meritage Hospitality
Location: Memphis
Posted on: 11/26/2020

Local Truck Driver
Description: 5,000 bonus available for a limited time J.B. Hunt is hiring local CDL-A intermodal drivers Be a part of the largest company-owned intermodal fleet in
Company: JB Hunt
Location: Memphis
Posted on: 11/26/2020

Memphis Truck Driver - Local, Home Daily
Description: The perfect truck driving job that gets you home daily so you can spend time with those who matter the most
Company: Intermodal Cartage Company, LLC
Location: Memphis
Posted on: 11/26/2020

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Memphis RSS job feeds