Desk Adjuster
Company: Sedgwick Claims Management Services, Inc
Location: Memphis
Posted on: January 12, 2021
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Job Description:
Desk Adjuster IF YOU CARE, THERE'S A PLACE FOR YOU HEREFor a
career path that is both challenging and rewarding, join Sedgwick's
talented team of 21,000 colleagues around the globe. Sedgwick is a
leading provider of technology-enabled risk, benefits and
integrated business solutions. Taking care of people is at the
heart of everything we do. Millions of people and organizations
count on Sedgwick each year to take care of their needs when they
face a major life event or something unexpected happens. Whether
they have a workplace injury, suffer property or financial loss or
damage from a natural or manmade disaster, are involved in an auto
or other type of accident, or need time away from work for the
birth of a child or another medical situation, we are here to
provide compassionate care and expert guidance. Our clients depend
on our talented colleagues to take care of their most valuable
assets -- their employees, their customers and their property. At
Sedgwick, caring counts--. Join our team of creative and caring
people of all backgrounds, and help us make a difference in the
lives of others.Sedgwick is a global leader in property insurance
claims, offering solutions for commercial and residential markets.
We specialize in large/complex losses, large domestic and
international commercial risks, middle market commercial property
losses, and real estate and catastrophic losses.PRIMARY PURPOSE: To
investigate claims against insurance or other companies for
personal, casualty, or property loss or damages; attempts to effect
out-of-court settlement with claimant.ESSENTIAL FUNCTIONS and
RESPONSIBILITIES* Investigates and adjust elements of Property Loss
liability claims.* Write repair estimates for property repairs due
to faulty installation, and accidental claims based on information
collected from Contacted adjusters, customers and contractors.*
Negotiate and issue payments to homeowners, when possible.*
Telephonically work with homeowners to gather information of
materials and measurements of damaged materials, and if onsite
inspections are needed may coordinate assignments for estimating
services, review repairs bids from contractors.* May be called upon
by other units to complete same type of services for catastrophe
duty. ADDITIONAL FUNCTIONS and RESPONSIBILITIES* Performs other
duties as assigned.* Supports the organization's quality
program(s).* Travels as required.QUALIFICATIONS* Demonstrated
understanding of building construction principles.* Proven ability
to provide exceptional customer service experience.* Effective
negotiation skills.* Ability to effectively and independently
manage workload while exhibiting good judgment.* Strong written and
oral communication skills; interpersonal skills; computer skills
with the ability to work with multi-faceted systems; and analytical
skills.* Ability to obtain proper licensing as required. Education
& Licensing Bachelor's degree from an accredited college or
university preferred.ExperienceFour (4) years of related experience
or equivalent combination of education and experience
required.Skills & Knowledge* Strong oral and written communication,
including presentation skills* PC literate, including Microsoft
Office products* Demonstrated commitment to timely reporting*
Strong customer service skills* Strong interpersonal skills with
varying levels (co-workers, vendors, clients, and management)*
Strong integrity* Attention to detail and accuracy* Good time
management and organizational skills* Ability to work independently
or in a team environment* Ability to meet or exceed Performance
CompetenciesWORK ENVIRONMENTWhen applicable and appropriate,
consideration will be given to reasonable accommodations. Mental:
Clear and conceptual thinking ability; excellent judgment,
troubleshooting, problem solving, analysis, and discretion; ability
to handle work-related stress; ability to handle multiple
priorities simultaneously; and ability to meet deadlinesPhysical: *
Computer keyboarding, travel as required * Must be able to stand
and/or walk for long periods of time. * Must be able to kneel,
squat or bend. * Must be able to work outdoors in hot and/or cold
weather conditions. * Have the ability to climb, crawl, stoop,
kneel, reaching/working overhead * Be able to lift/carry up to 50
pounds * Be able to push/pull up to 100 pounds * Be able to drive
up to 4 hours per day. * Must have continual use of manual
dexterity Auditory/Visual: Hearing, vision and talkingNOTE: Credit
security clearance, confirmed via a background credit check, is
required for this position.The statements contained in this
document are intended to describe the general nature and level of
work being performed by a colleague assigned to this
description.--They are not intended to constitute a comprehensive
list of functions, duties, or local variances.--Management retains
the discretion to add or to change the duties of the position at
any time.Sedgwick--is an Equal Opportunity Employerand aDrug-Free
Workplace
Keywords: Sedgwick Claims Management Services, Inc, Memphis , Desk Adjuster, Other , Memphis, Tennessee
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