Bilingual Customer Service Representative

Company: Aerotek
Location: Memphis
Posted on: February 23, 2021

Job Description:

Bilingual (Spanish/English) Customer Service candidatesneeded! Job TitleBilingual Customer Service RepresentativeCompany OverviewAdvertising Services Company that has 3 divisions with 250+employees onsite; rebates & incentives for sales, co-op programs ("ifyou advertise they will reimburse you") and compliance which auditsad-based guidelines from client. This company has several accounts that requireFrench speaking individuals - majority of calls are in English, but some dorequire to be able to speak/translate. Job DescriptionThe Bilingual CSR is responsible for providing outstandingcustomer service to clients, customers (internal and external) and thirdparties via telephone, email, and fax. The CSR ensures compliance with clients program specifications and companypolicies and procedures.CSR's must manage communications proactively to ensure the most effective andtimely service is provided.The CSR may be required to assist with and/or perform all work assignmentsgenerally performed by other hourly employees (Account Specialists, Data EntryClerks, Document Coordinators and Claims Processors).The CSR may also assist with special projects and the preparation of reports. About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Memphis , Bilingual Customer Service Representative, Other , Memphis, Tennessee