Computer Support Coordinator

Company: Inside Higher Ed
Location: State University
Posted on: February 23, 2021

Job Description:

Employment Status:Full time (29-40 Hrs) Closing:2/23/21 Proposed Salary Range:$39,199.00 Type of Employment:Staff Location:ASU-JonesboroPlease note: all position postings close at 12:00 A.M. CST on the position closing datePosition Summary:The Computer Support Coordinator is responsible for a wide range of activities related to organizing individuals and projects involving computer support such as development, implementation, and maintenance of computer systemsThis position is governed by state and federal laws and agency/institution policyDuties & Responsibilities:

• Work independently, on a team, or in a collaboration with others on software development projects in a database environment
• Collect and analyze large data sets to find inconsistencies or data entry errors and work with constituents to correct
• Work with colleagues within the Information and Technology Services department as well as with other departments to create reports to be used to collect data from a fully-integrated administrative computer information system
• Recommends changes or updates in programming, documentation, and training to address system deficiencies and user needs
• Trains other employees in system operation and maintains system instructional manuals
• Performs other duties as assignedKnowledge/Skills/Abilities:Communicate effectively both orally and in writingExercise discretion and good judgement at all times and in all contexts and maintain confidentialityKnowledge of computer system hardware and software and computer user requirementsAbility to analyze and modify existing computer systemsProblem solving skillsGeneral Days/Hours:Monday - Friday8:00 a.m. - 5:00 p.m.Additional hours as requested and/or neededRegular and reliable attendanceOther:Please note: all position postings close at 12:00 A.M. CST on the position closing dateDesired Qualifications:Three (3) years of experience in computer programming and analysisExperience in Banner ERP SystemExperience with SQLMinimum Qualifications:The formal education equivalent of an earned Bachelor's Degree in computer science, mathematics, or a related fieldFour (4) years of experience in computer support including one year of supervisory experienceORCompletion of technical training in computer science, data processing, or a related field acquired from a vocational, military, or industrial setting plus seven years experience in computer support including one year of supervisory experience.Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements, upon approval of the qualifications review committee

Keywords: Inside Higher Ed, Memphis , Computer Support Coordinator, Other , State University, Tennessee