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IT Systems Engineer

Company: Rent The Runway
Location: Arlington
Posted on: April 10, 2021

Job Description:

Rent the Runway (RTR) is transforming the way we get dressed by pioneering the world's first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel, accessories and home decor from 700+ brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman's leadership, RTR has been named to CNBC's "Disruptor 50" five times in ten years, and has been placed on Fast Company's Most Innovative Companies list multiple times, while Hyman herself has been named to the "TIME 100" most influential people in the world and as one of People magazine's "Women Changing the World." About the Team: The IT Engineering team is a diverse group of technology professionals responsible for the systems and network infrastructure that powers Rent the Runway's corporate offices, warehouses, retail stores, and drop box locations. You will be joining a strategic group that cross functionally services the Rent the Runway business and partners across the entire enterprise. The IT Engineering team is helping the company achieve scale by enabling expansion to new sites, as well as driving innovation and efficiency throughout the businesses IT processes. About the Job: The position of IT Endpoint Engineer will be responsible for engineering and maintaining the RTR endpoints such as Mac OS-X, Windows desktop and server, iOS and Android devices used through RTR's corporate and fulfilment center operations. You will also have exposure to systems such Okta, Active Directory, Azure, Windows Servers and enterprise backup systems. This role is for an experienced hands on endpoint engineer that is a subject matter expert (SME) in endpoint management systems, procedures and best practices and has experience working with IT infrastructure systems and is looking to join a fast scaling company. This position will be staffed in the Dallas Fort Worth metropolitan area. This is not a work from home position but there is the opportunity to work remotely at the discretion of the business. Occasional travel, less than 25% may be required for special projects and training. What You'll Do:

  • Perform implementation, administration, configuration, troubleshooting, and maintenance within Windows OS, SCCM, Apple, JAMF, Android, and SOTI environments.
  • Windows desktop OS and Mac image creations, customization of features, and deployment across the enterprise.
  • Package applications for distribution via client management tools.
  • Leverage automation to supplant tedious administration tasks. On Windows, this includes PowerShell, SCCM, and GPOs. On the Mac, this includes JAMF and shell scripting.
  • Meet endpoint support and service delivery objectives through the design, development, and delivery of custom solutions related to automation, monitoring, and application performance optimization.
  • Oversee the deployment of security patches for operating systems and desktop applications.
  • Provide tier three support across the enterprise for issues related to the desktop OS and applications. Ensure all client requests and operational problems are updated/resolved in a timely manner.
  • Maintain standardized system configurations across operating environments utilizing configuration management framework and automation.
  • Evaluate new products/services and provide effective solutions to meet client needs.
  • Ability to identify and evaluate desktop OS and application solutions that enhance the security of the desktop environment, while balancing overall user experience and ease of use.
  • Be a technology partner to the various business units in powering all warehouse facilities, retail and corporate locations with leading technology solutions.
  • Function as a contributing member of the IT Operations Engineering team enabling and driving value to the business through design, implementation, and management of the information technology infrastructure. At Rent the Runway, we're committed to the wellbeing of our employees, and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:
    • Paid Time Off including vacation, paid bereavement, and family sick leave - every employee needs time to take care of themselves and their family.
    • Universal Paid Parental Leave for both parents + flexible return to work program - because we know your newest family member(s) deserve your undivided attention.
    • Paid Sabbatical after 5 years of continuous service - Unplug, recharge, and have some fun!
    • Exclusive employee subscription and rental discounts - to ensure you experience the magic of renting the runway (and give us valued feedback!).
    • Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - Your health comes first and we've got you covered.
    • 401k match - an investment in your future.
    • Company wide events and outings - our team spirit is no joke - we know how to have fun!
    • Flexibility Policy - when our corporate employees return to the office post COVID they will have the option to work remotely 2-3 days a week. Rent the Runway is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Rent the Runway is committed to ensuring that we attract diverse talent and strengthen our culture of diversity and inclusion. As an equal opportunity employer, our employment decisions are based on objective qualifications, experience, and ability. As a result, individuals seeking employment at Rent the Runway are considered without regards to race, color, religion, national origin, age, sex or gender, marital status, national origin or ancestry, disability, veteran status, gender identity or expression, sexual orientation, pregnancy, veteran status, status as a victim of domestic violence or sex offense, reproductive health decision, or any other characteristic protected by applicable law.-- We are asking all applicants to provide the following information in order to help us comply with federal and state Equal Employment Opportunity record keeping, reporting, and other legal requirements. It will also assist us in measuring our progress against our ongoing D&I initiatives.-- Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Race/Ethnicity *
      Black or African American
      Hispanic, Latinx, or Spanish
      Middle Eastern and North African
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      Neither Active nor Veteran
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Keywords: Rent The Runway, Memphis , IT Systems Engineer, Other , Arlington, Tennessee

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