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Healthcare Concierge -3:15 PM to 11:30 PM (Sat/Sun)

Company: The Village at Germantown
Location: Germantown
Posted on: June 12, 2021

Job Description:

EOE/M/F/Vet/Disability - Drug Free Workplace

Job Summary

The Healthcare Concierge is responsible for all incoming phone calls and directing calls to proper parties, taking and distributing messages; greeting and directing all visitors and residents. The Concierge performs various duties varying from scheduling visitations in Healthcare to screening visitors. The Concierge has a thorough knowledge of emergency response procedures.


  • Education: High School diploma or equivalent
  • Training and Experience: Must be able to work well and maintain a pleasant manner under pressure and with a high degree of interruption.
  • Ability to type, file and handle a multi-line telephone system is essential. Knowledge of Microsoft Office is necessary.
  • Must maintain good public relations with a positive work attitude in the work environment.

Education and/or Experience

  • Two or Four year degree in related field preferred.
  • Two years' experience preferred.

Primary Duties and Responsibilities

  • Answers all incoming phone calls in a timely manner and directs all calls to proper parties. Takes messages and follows through on delivery.
  • Greets visitors and residents in a friendly, respectful and helpful manner. Gives directions and answers questions to the best of their ability.
  • Schedules and coordinates visitation between families and residents.
  • Keeps area sanitized before and after family visitations.

Keywords: The Village at Germantown, Memphis , Healthcare Concierge -3:15 PM to 11:30 PM (Sat/Sun), Other , Germantown, Tennessee

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