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Customer Service Representative

Company: Forward Air
Location: Memphis
Posted on: June 12, 2021

Job Description:

Position: Terminal Customer Service Representative Job Description: The Terminal Customer Service Rep fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication. Core Duties & Responsibilities: Answer incoming customer calls and provide detail information Notify customers daily of freight availability Data entry (domestic and internati

Keywords: Forward Air, Memphis , Customer Service Representative, Other , Memphis, Tennessee

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