Customer Service Representative
Company: Campbell Clinic
Posted on: June 13, 2021
Provides excellent patient care by answering all incoming
business office calls and directing them appropriately.
Essential Functions Statement(s)
- Answers all incoming calls to the Business Office and directs
them to the appropriate business staff if needed
- Verifies and updates insurance and demographic information
- Resolves patient balance/account questions
- Identifies and prepares patient refunds
- Responds to assigned communicator messages
- Works hold buckets for any claim corrections
- Resolves claim holds
- Performs other related duties as assigned
SKILLS & ABILITIES
Education: High School Graduate or General Education Degree
Experience: Previous customer service experience required.
Previous experience in a physician office preferred.
Computer Skills: Must be computer literate. Basic computer
skills required. Must be able to type.
Equal Opportunity Employer/Veteran/Diabled.
Keywords: Campbell Clinic, Memphis , Customer Service Representative, Other , Germantown, Tennessee
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