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File Clerk

Company: Department Of Veterans Affairs
Location: Memphis
Posted on: November 22, 2021

Job Description:

* Videos Videos * Duties Help Duties Summary Vacancy Identification Number (VIN): 11277433. Please read this announcement in its entirety before beginning the application process to ensure you submit all the required documents. See Required Document sections in this announcement before applying. Please read the application questionnaire before applying: Federal Resume Tips, Please READ Learn more about this agency Responsibilities This job opportunity announcement (JOA) will be used to fill six (6) full-time and permanent File Clerk GS-0305-04 vacancies at the Memphis, TN Veteran Affairs Medical Center (VAMC), within Business Office Service. Performs duties related to the receipt, intake, scanning, indexing, destruction, and transfer of health and administrative information. Controls all information arriving and leaving the Medical Record File Unit. Knowledge and ability to process requests for health/administrative information presented in person, by mail, fax, telephone, or E-mail. Knowledge and ability to process a request for fax, and PC fax is necessary. The incumbent will interface with personal computer (PC) applications as well as numerous VistA and CPRS applications. Directly responsible for pulling and retrieving medical records for other indirect patient care activities i.e., research, quality management, external peer reviews, utilization reviews, etc. Major duties include but are not limited to: 1. Controls all medical/administrative information relating to patient care arriving and leaving the Medical Records File Unit and the medical center. 2 Performs extensive searches for files when there is an urgent need and the files cannot be retrieved by routine techniques. 3. Ensures all loose documents are properly filed in the correct patients' paper medical record or mailed to the originating location such as another healthcare facility. 4. Completes all transfer forms, mailing labels, and maintains record logs on records returned to other facilities. 5. Maintains an extremely high standard of the protection and maintenance of confidentiality. 6. Promotes a positive image of the Medical Center with emphasis on customer service by treating patients, co-workers, and medical center personal with courtesy and respect. 7. Responds to customers needs in a positive and efficient manner. 8. Communicates to properly coordinated records transfers and record follow-up. 9. Utilizes a personal computer and various programs. 10. Accesses medical records, computer files, and the network dictate that the employee must exercise extreme caution and protect access codes, according to established guidelines and policies. 11. Properly indexes and scans health/administrative records information is integrated into the electronic patient record (CPRS) through PC scanning hardware and software. 12. Creates progress notes in the patient's electronic medical record (CPRS) related to attached documents. 13. Preforms daily filing/retrieval and clerical duties associated with the retention, maintenance, disposition, guardianship, and control of administrative and medical records. 14. Audits and reviews appropriate medical record files shelves for misfiles or records or backlog of loose patient documentation/reports. 15. Pulls and retrieves medical records as requested form lists, messages, or telephone calls. 16. Routinely purges records of patients not rendered medical care within a three-year period. 17. Utilizes the Medical Records Tracking Program, prepares requests for transfer and/or notice of transfer of records and ships requested records to other medical centers. 18. Other duties as assigned. Work Schedule: 7:30 a.m. - 4:00 p.m. or 8:00 a.m. - 4:30 p.m. Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: File Clerk/PD50190A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required. Travel Required Not required Supervisory status No Promotion Potential None * Job family (Series) 0305 Mail And File * Requirements Help Requirements Conditions of Employment * You must be a U.S. Citizen to apply for this job * Selective Service Registration is required for males born after 12/31/1959 * You may be required to serve a probationary period * Subject to background/security investigation * Selected applicants will be required to complete an online onboarding process * Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) * Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Department of Veterans Affairs Personnel Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/17/2021. You may qualify based on your experience and/or education as described below: * Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade 03 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: * Excellent knowledge of multiple systems and current computer technology regarding imaging applications, personal computer fax applications and numerous other applications such as Uses computers, software applications, databases, and automated systems to accomplish work. * Knowledge of the value of collected information and the methods of sharing that information throughout an organization. * Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods. * Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms. * Understands the VA's mission and uses this knowledge to guide actions; provides outstanding customer service and represents the organization effectively. OR, * Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed two years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable for this position. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. (Must provide transcripts.) OR, * Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond one year above high school. (Must provide transcripts.) You will be rated on the following Competencies for this position: * Clerical * Organizational Awareness * Security * Technology Application Clerical - Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms. Organizational Awareness - Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization. Security - Knowledge of the laws, regulations, and guidelines related to securing personnel, facilities, and information, including the requirements for handling, transporting, and protecting classified information and proper reporting of security incidents. Technology/Application - Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is mostly sedentary; however, some bending, stretching, walking, and lifting of required. Boxes of records must be packed and lifted for shipment. Carts are available. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Jobble

Keywords: Department Of Veterans Affairs, Memphis , File Clerk, Other , Memphis, Tennessee

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