Install Coordinator

Company: Stanley Black and Decker
Location: Memphis
Posted on: June 25, 2022

Job Description:

89880BR
Title:
Install Coordinator
Business:
SSS - SAT
State/Country/Province:
Tennessee
No. of Positions:
1
Job Description:
Stanley Access Technologies is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world-class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others. We are looking for energetic, detail-oriented leaders that focus on execution, meet commitments, break through turf issues, and have a passion to exceed customer expectations.
With over 150 years in business, Stanley is one of the worlds most recognized and trusted brand names for tools, hardware, doors, and home dcor products. In addition to joining a world-class organization, as a member of the Stanley Team, youll enjoy a competitive salary, comprehensive benefits, and solid opportunities for growth.
Position Summary:
Full-time installation coordinator position responsible for the management of all installation projects, act as project manager for installation jobs, schedule installers and coordinate with customers as to job-site readiness, prepare a forecast, and participate in daily and weekly operational calls.
Position Responsibilities:
Manage all install projects and act as a Project Manager for installation jobs:
Create job files from the information provided through order entry.
Make initial contact with customers and coordinate the installation schedule of automatic doors.
Work with the salesperson and customer when there are any special installation requirements.
Schedule installation to meet the contractors desired installation date.
Keep up with changes in the job and schedule requested on-site meetings and walk-thru's.
Perform pre-job on-site checks when necessary.
Work with the salesperson to inform them of needed change orders if necessary.
Order all necessary material for the installation in the appropriate time frame.
Issue the STO or PO for the material needed for installation.
Work with the Warehouse Manager on Class II and Class III material needed.
Work with the factory with on any Class I material related issues.
Work with the Warehouse Manager to make sure the material is received.
Communicate any material related issues to the salesperson and work with them and the customer when necessary.
Maintain the schedule and review it daily with the Warehouse Manager to ensure jobs are pulled for the technicians as required.
Schedule the installation technicians according to job site readiness.
Coordinate any special timing requirement with the customer or any special needs such as pre-job, on-site safety meetings.
Review the schedule as needed with the Construction Manager and the Salespeople.
Obtain detailed information from the technicians when the job is not completed the same day on the progress of the job.
Assure paperwork is properly filled out by technicians including the JCS, Door ID sheet, and any special payment forms required.
Verify that job is completed per company policy/Sarbanes Oxley
Review inventory used with the technicians and make any adjustments necessary on the Sales Order in SAP.
Enter the Door IDs into SAP with warranty and door location information.
Fax JCS to the corporate billing department and maintain the billing database. Be familiar with any special forms or needs of the customer/contractor and submit them with JCS when necessary.
Send out material bill letters and follow up with customers.
Required Qualifications:
High School Diploma or GED
2+ years experience coordinating the installation of products

Preferred Qualifications:
Undergraduate degree preferred or equivalent coordinator experience in a construction or industrial environment
Prefer Bachelors Degree in Business Administration and/or Marketing
Project Management or Finance Background Preferred
Ability to work in a fast-paced environment
Strong business acumen
Excellent computer and communication skills, SAP Experience Preferred
Excellent interpersonal skills
Strong detail orientation a must
Excellent Multi-tasking ability
Flexible work schedule is a must with the ability to work nights and/or weekends as necessary.
SBDCSS
Requisition Number:
89880BR
Function:
Service/Install
City:
Memphis
FLSA (For US Only):
Exempt
Region:
USA
EEO Statement:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veterans status or any other protected characteristic.
Featured Category on SBD Careers:
Field Service

Keywords: Stanley Black and Decker, Memphis , Install Coordinator, Other , Memphis, Tennessee