Bilingual Social Media Specialist
Company: IDR, Inc.
Posted on: August 6, 2022
IDR's client is looking for a Bilingual Social Media Specialist
to their team! If you are looking for an opportunity to join a
large organization and work within an ever-growing team-oriented
culture, please apply today!Position Overview:
- Engage with user generated content across social platforms on
behalf of brand.
- Respond efficiently, accurately, and appropriately to
inquiries, comments, questions, or posts on social media in a
fast-paced, high-energy environment. Collect all relevant and
approved information and ensure it is recorded appropriately in the
- Adhere to all policies, guidelines, procedures, and directives
to ensure the brand is appropriately maintained and protected.
- Monitors and analyzes public perception of the brand across
social channels and escalate posts accordingly.
- Achieves daily productivity metrics as part of the
organization's service level agreement (SLA) with prescribed social
media engagement platform and/or database solutions.
- Work closely with social media leaders to report issues and
concerns requiring escalation through appropriate internal
channels. Identify positive, potential opportunities through social
media channels and route them appropriately to encourage or
initiate future engagement with internal or external stakeholders.
Use existing protocols and policies with providing these
opportunities whenever possible.
- Engage donors, influencers, participants, volunteers, or other
relevant supporters through various channels and systems to meet
their needs as directed.What's in it for you?
- Competitive pay and benefits
- Close-knit and team-oriented culture
- Medical, dental, and vision insurance
- Much, much more!Why IDR?
- 20+ Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing - Client and Talent Award
winner 9 years in a row
Keywords: IDR, Inc., Memphis , Bilingual Social Media Specialist, Other , Memphis, Tennessee
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