Learning & Development Lead

Company: Memphis Goodwill Incorporated
Location: Memphis
Posted on: August 6, 2022

Job Description:

Essential Responsibilities:Serves as a point of contact for our business partners regarding learning, development, and training.Ensures that all training has a consistent message and branding.Ensures the design and delivery of training includes consideration for varied learning styles and makes accommodation for inclusion for learners with a disability.Overseers the systems administration of GoodwillU, authoring software, and other L software.Provides database design, maintenance, entry, and customer support for L department.Presents educational programs in large and small groups as well as one-on-one settings.Oversees and/or coordinates the development and maintenance of training plans and schedules with hiring and training demands to ensure timely delivery of training.Maintains statistical and administrative information related to instructor-led and online courses, generating monthly Training Stats Report.Reviews and supports learning systems to ensure uninterrupted operations.Provides on-going follow-up for team members as needed who have attended training.Consults with other Goodwill team members about educational issues related to training services.Culture Keeper. Demonstrates and leads positive organizational culture developmentPerforms other duties as assigned by team leader.Qualifications:Bachelor's degree in related discipline preferred;Minimum of 2 years training experience, preferredTraining & Experience:Demonstrate comfort working with instructional technologies (LMS, Authoring tool, etc.)Oral and written communication.Consulting, developing, and delivering training in a variety of methodologies.Train others in learning and applying different teaching techniques and methods suitable for individual and classroom instruction and multiple delivery systems.Support development of curriculum suitable for subject/topic, business, and audience.Maintain a positive, friendly attitude, and a neat, clean, and well-groomed appearance.Special Requirements:Must be able to work occasional after-hours and weekends. This position may require travel to multiple locations daily.Incumbent must possess a valid driver's license, appropriate insurance coverage and a privately owned reliable means of transportation to travel throughout MGI territory to visit locations on a regular and recurring basis.Physical Requirements:Able to sit, stand, bend, and reach.Able to lift, push, pull up to twenty-five (25) pounds with no support regularly. Over twenty-five (25) pounds request for additional team member assistance as needed.Critical Performance FactorsAchievement of Training Objectives Learning Plans- goals vs achieved (

Keywords: Memphis Goodwill Incorporated, Memphis , Learning & Development Lead, Other , Memphis, Tennessee