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Collections Specialist

Location: Memphis
Posted on: November 26, 2022

Job Description:

Who is Radians Inc: Radians has been in business over 20 years, Radians has become a major leader in the safety industry by manufacturing high-performance Personal Protective Equipment (PPE) for the industrial, construction, and safety markets. Fostering a culture of innovation, flexibility, and excellence, we create products, services and experiences that are leading the way to a safer tomorrow.Who we are looking for: The ideal candidate is highly motivated and self-sufficient with recent collections and customer service experience. Must be a team player, a people person and results driven, willing to do what it takes to get the job done. This is an entry level position. If you would like to learn more, we would like to speak with you?Position Summary: The Collections Specialist is responsible for managing delinquent accounts for the purpose of collecting past-due balances. The position will oversee the investigation of their customer portfolio and monitor the collection of amounts due to the company and make recommendation to management for accounts that may be a credit risk.Duties/Responsibilities:--- Investigate and resolve customer disputes and inquiries in a timely matter and issue credit memos if warranted while maintaining customer goodwill.--- Contact customers regarding past due accounts and recommend the referral of delinquent accounts to collection agencies and or litigation as necessary.--- Recommend Charge-off of bad debt and recoveries for management review--- Review, discuss options, and coordinate collection issues with sales management and representatives in an effort to maintain an open account basis with customers.--- Ongoing policy and procedures development as it relates to collection of Accounts Receivable--- Maintain an understanding of the tools available in the system in order to utilize the full functionality as it relates to Accounts Receivable.--- The ability to work effectively in an environment where priorities shift quickly.--- Other duties as assigned.SUPERVISORY RESPONSIBILITIES: None

Qualifications/Requirements:--- Bachelor's degree.--- 2+ years of collection experience with a medium sized manufacturing/distribution business preferred.--- Excellent written and verbal communication skills.--- Strong interpersonal skills with proven dispute resolution ability.--- Knowledge of accounting practices and accounts receivable reconciliation preferred.--- Advanced computer skills including MS Word, Excel, general ERP systems and the use of outside data sources to gather required. information for analysis and reporting.--- Proven knowledge of accounting principles, practices, standards, laws and regulations preferred.--- Must have demonstrated organizational and interpersonal skills.--- Ability to work in a fast-paced environment.--- Ability to read, analyze and interpret general business literature and/or training materials.--- Ability to write reports, business correspondence, and procedures.--- Must obtain the ability to organize, plan and/or prioritize work.Work Environment:--- Occasionally required to stand, stoop, kneel, crouch, or crawl--- Frequently required to walk--- Regularly sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time offRadians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.PI197174539

Keywords: RADIANS INC, Memphis , Collections Specialist, Other , Memphis, Tennessee

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