General Clerk
Company: Serco Group
Location: Millington
Posted on: March 19, 2023
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Job Description:
Position Description SERCO is hiring a General Clerk to to
perform one of the most important and revered missions in the Navy.
You will provide timely and first-class casualty assistance to Navy
families under the most grievous circumstances in Millington,
Tennessee. You will be part of an 11-person team that works closely
with PERS-00C staff to provide high quality administrative and
operational support to the office. In this role, you will: *
Receive and process claims (including Traumatic Service member's
Group Life Insurance (TSGLI), Survivor Benefit Plan, etc.) from
service members or families of service members * Receive Line of
Duty Investigations * Assist in the tracking, receipt, and
processing of various documents pertaining to Casualty cases *
Initiate and/or follow up on pending claims and coordinate with
other offices and agencies * Process Family Reference Sample DNA
letters and DNA kits and input into the Defense casualty
Information Processing System (DCIPS) * Perform various clerical
functions such as file and box handling, shredding, and data entry
into web-based systems * Manage DTS traveler profiles; receive,
review, and process travel orders and voucher requests; process
travel vouchers; reconcile billed accounts used for airfare
procurement; and review orders and vouchers for compliance *
Maintain records files for retention and disposition * Prepare and
submit correspondence, forms, and certificates for appropriate
signatures from existing templates or samples * Generate a monthly
report consisting total number processed FRS DNA kits,
authorizations and completed vouchers, outstanding claims and
processing issues. Contractor may also be tasked to generate ad-hoc
reports upon request Qualifications To be successful in this role,
you will have: * The ability to obtain and maintain a DoD Secret
clearance * High School Diploma or GED * 3 years of experience in
office management or clerical support * High proficiency in the
entire Microsoft Office suite to include; Microsoft Word, Microsoft
Excel, Microsoft Outlook, Microsoft Access, Microsoft PowerPoint,
Microsoft Visio, and Microsoft SharePoint Workspace * 10% travel
required Desired experience and skills: * Experience with Defense
Casualty Information Processing System (DCIPS), the Defense Travel
System (DTS), and other workforce management tools If you are
interested in supporting our military in this somber but extremely
important role, submit your application today! The hourly pay rate
for this position is $16.20 plus an additional $4.23/hr for Health
and Welfare (H&W). Company Overview Serco Inc. (Serco) is the
Americas division of Serco Group, plc. Serco serves every branch of
the U.S. military, numerous U.S. Federal civilian agencies, the
Intelligence Community, the Canadian government, state and local
governments, and commercial clients. We help our clients deliver
vital services more efficiently while increasing the satisfaction
of their end customers. Headquartered in Herndon, Virginia, Serco
Americas has over 9,000 employees and is part of a $4 billion
global business that helps transform government and public services
around the world. At Serco, our employees are our most valuable
asset - we listen, respect and support them throughout their career
at Serco. We invite you to become part of our dynamic team. Serco
is an equal opportunity employer committed to diversifying our
workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/
Religion/ National Origin/ Disability/ Vets). To review Serco
benefits please visit:
https://www.serco.com/na/careers/benefits-of-choosing-serco. If you
require an accommodation with the application process please email:
careers@serco-na.com or call the HR Service Desk at 800-628-6458,
option 1. Please note, due to EEOC/OFCCP compliance, Serco is
unable to accept resumes by email. Serco does not accept
unsolicited resumes through or from search firms or staffing
agencies without being a contracted approved vendor. All
unsolicited resumes will be considered the property of Serco and
will not be obligated to pay a placement or contract fee. If you
are interested in becoming an approved vendor at Serco, please
email Agencies@serco-na.com. COVID-19 Regulations: Serco complies
with all applicable COVID-19 requirements. This may require
employees to be vaccinated against COVID-19, provide attestations
regarding vaccination status and/or COVID-19 testing, or satisfy
other conditions of employment that Serco deems appropriate, and
employees may be required to show proof of vaccination and/or
negative COVID-19 test results as a condition of employment (except
in limited circumstances where an employee is legally entitled to
an accommodation).
Keywords: Serco Group, Memphis , General Clerk, Other , Millington, Tennessee
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