Stocker
Company: Harp's Market
Location: Bernie
Posted on: May 27, 2023
|
|
Job Description:
Stocker SummaryTo deliver more than is expected to my customers
by providing a positive first impression, determining actual needs,
delivering real solutions, adding value where I can, and leaving
the customer with an impression so satisfying that no competitor is
an acceptable alternative.Stocker: What I Do, How I Do It, and Why
I do itAs a Stocker, this is what I do:Grocery Department
Operations I support grocery department operations including
department readiness, staffing, supervision, price maintenance,
policies and procedures, inventory preparation, department
financial goals and objectives, department cleanliness, and safe
use of equipment and tools.Replenishment & Inventory Procedures - I
support replenishment and inventory processes including ordering,
replenishment, receiving, invoicing and accounting, back stock,
reclamation and returns, damages and reworks, supply use and
inventory preparation.Merchandising & Sales Floor Standards - I
support merchandising and sales floor standards including proper
stocking, rotation, signing, setting and maintaining displays,
sampling and overall department procedures.Problem Solving - I
clearly define issues upfront and then use critical thinking skills
and logic to effectively obtain answers to questions through a
conscious and organized manner.Safety/Quality Orientation - I
consistently produce and emphasize the need to produce high quality
products and services while being aware of the issues and following
procedures that affect personal safety and the safety of others.As
a Stocker, this is how I do it:Building Relationships - I
successfully initiate, develop, and foster relationships with
others. I take a personal interest in the interests and ideas of
others and treat others fairly, respectfully, and sincerely. I
empathize with the emotions of others and consider things from
other people's perspectives.Conscientiousness - I demonstrate
responsible behavior, thoroughness of work, and dependability. I
consistently demonstrate compliance with Harps' policies and
procedures, including regular and timely attendance, adherence to
dress code and ensuring a safe work environment, and a willingness
to complete other duties as assigned.Customer Service/Hospitality -
I completely understand what delivering more than expected means in
regards to great customer service. I remove any barriers impeding
customer service. I actively look for ways to help others by
following our SMILE Program guidelines. I make people feel tegrity
- I demonstrate and act in accordance with an appropriate and sound
set of values, beliefs, and business ethics. I am an honest
person.Professionalism - I hold myself accountable by demonstrating
a 'no excuses' approach to my own attitude, performance, and
results. I work in the best interest of Harps even when it involves
putting individual needs aside.As a Stocker, this is why I do
it:Customer Focus - I anticipate and recognize customer needs and
remain dedicated exceeding customer expectations. I use customer
information to improve products and services. I continually strive
to improve customer service.Respecting Others/Citizenship - I
encourage an atmosphere of teamwork by own actions. I support
others, facilitate their work, and defend them when appropriate. I
encourage cooperation and trust within a group. I show a high
concern for the rights, values, and worth of others. I treat others
fairly and consistently. I give appropriate attention toward the
concerns expressed by others by empathizing with their emotions and
considering things from their perspective.Supporting Harps' Mission
Statement - With respect and support from my peers and supervisors,
I strive daily to exceed my customers' expectations in an effort to
support the Harps' Mission Statement - 'Our mission is to provide
the best overall value to our customers, building a reputation for
competitive prices, product quality and freshness, friendly service
and cleanliness.'POSITION REQUIREMENTS: High school diploma or
G.E.D. equivalent preferredNo previous experience requiredAbility
to work flexible schedule including evenings, weekends and holidays
as neededAdaptable to different situations and the ability to
respond with flexibility to shifting priorities and rapid
changeAbility to interpret, understand and follow
instructionsAbility to complete tasks in a timely mannerMoves,
lifts, carries and places merchandise and supplies weighing less
than or equal to 50 pounds without assistanceFrequently reaches
overhead and below the knees, including pushing, pulling,
squatting, kneeling, bending, stooping, crouching and twisting with
or without bearing weight. Occasionally required to climb and/or
crawlContinuous repetitive motion with hand(s) and arm(s), such as
grasping, gripping and turningStands and/or walks continuously
throughout shiftVisually locates merchandise and other objects, at
near and/or far distances, as well as verifies information, often
in small printMay be exposed to all weather conditions (hot, cold,
rain, snow, ice and wind) as well as, inside work with variations
in heat, cold, dust and humidityMay be exposed to cleaning solvents
or other chemicalsMay be exposed to latex, eggs, nuts, soy and
wheatEmployment at Harps may be contingent upon completion and our
evaluation of a PEP survey, drug screen, employment reference check
and criminal background check
Keywords: Harp's Market, Memphis , Stocker, Other , Bernie, Tennessee
Click
here to apply!
|