Quality Assurance Supervisor
Company: Rite-Hite Products Corporation
Location: Horn Lake
Posted on: May 28, 2023
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Job Description:
Company Description: Rite-Hite Corporation is a global leader in
the manufacture and distribution of loading dock equipment and
industrial doors. Our products and services are the envy of the
industry, and are fueling strong growth for our company world wide.
RITE HITE Products Corporation, our dock leveler and restraints
division, has an immediate need for a Quality Assurance Supervisor
at our manufacturing plant in Horn Lake, MS. Job Description: The
Quality Assurance Supervisor is responsible for building and
maintaining a quality management system. The supervisor will
develop a problem solving system to address the daily quality
concerns of the Rite-Hite facility. This position will prepare the
location for ISO compliant business systems. Will drive operational
excellence principles across all functions at the Horn Lake, MS
facility to achieve continuous improvement of processes and
metrics. ESSENTIAL DUTIES AND RESPONSIBILITIES include the
following. Other duties may be assigned. Follows through on set
processes and ensures adherence to best production practices and
product quality standards. Work in conjunction with the Production
Manager on product quality. Act as liaison between production,
engineering, and customer service to prioritize quality concerns
and improved quality products. Reviews customer specifications
and/or drawings and ensures consistent compliance to customer
quality specifications, drawings, etc. Provide information to
Engineering and Purchasing regarding repeated quality issues in
terms of production, installation, service, etc. Develops and
implements quality and process improvement plans, programs and
procedures using continuous improvement techniques. Develop and
prepare key management reports, including Monthly Quality
Reporting, based on data developed or provided by others, to track
organizational performance to key quality metrics. Prepare and
coordinate training of all current and all new employees in the
quality business processes, ISO system, and notes based on line
documentation. Coordinates the investigation of problems and
develops disposition and corrective actions for recurring
discrepancies. Must be able to use small quality hand tools such as
calipers, etc. Must be able to read and interpret blue prints.
Performs audits as required against the product, product
components, subassembly areas, and uses independent judgement for
structural and functional aspect of the product. Performs process
audits of production and support functions to identify gaps and
validate effectiveness of improvement activities. Develops,
deploys, and maintains the quality management system. Act as
management representative for ISO program. Develops, deploys, and
maintains the supplier quality development process in conjunction
with the Materials department. Apply Lean Manufacturing and Six
Sigma tools and methodology in the implementation of manufacturing
excellence initiatives. Audit business processes to ensure
compliance to the management system. Facilitate employee engagement
in problem solving activities and teach problem solving
methodologies throughout the organization. PRINCIPAL
ACCOUNTABILITIES: Develop and prepare accurate data and reviews
summaries with Engineering, Manufacturing, Purchasing and other
departments as required. Inspect and test returned parts to
determine disposition. Lead quality meetings. Provide descriptions,
documentation and recommendations to Purchasing regarding quality
concerns / component improvements. Visit and audit key suppliers to
drive improvements in supplier performance of quality, cost, and
delivery. Ensure proper and timely disposal of vendor parts to be
returned. Work with Engineering and Manufacturing to facilitate
product and process improvements consistent with Lean Manufacturing
practice. Manages and maintains quality database including the
status of each quality improvement issue and resolution the
resolution including QIR, QAR, and ECNs. Conduct trend analysis of
quality concerns to establish strategic program direction.
SUPERVISORY RESPONSIBILITIES May manage 2 - 4 quality
professionals. Carries out supervisory responsibilities in
accordance with the organization's policies and applicable laws.
Responsibilities include planning, assigning and directing work;
appraising performance via the development of measurable
objectives; rewarding and disciplining employees; addressing
complaints and resolving problems. SPECIAL QUALIFICATIONS: Six
sigma certification or equivalent problem solving experience is
required. Demonstrated leadership in implementing Lean
Manufacturing protocols. Required Experience: Bachelor's degree and
minimum 5 years experience or equivalent combination of education
and/or experience in a manufacturing environment. The individual
must be well organized, with excellent written and verbal
communication skills. Working knowledge of Lotus, Microsoft Office,
JD Edwards and AS400 is desired. Basic understanding of Excel
including charts, graphs and data analysis. What We Offer:
Rite-Hite provides its employees with excellent training,
competitive wages with regular salary increases, a full benefits
package (medical, dental, vision, disability, life and more), as
well as an outstanding retirement program that combines a 401(k)
with company match and profit sharing. We also provide excellent
opportunity to grow your career with a global leader in industrial
safety products. Rite-Hite is an Equal Opportunity/Affirmative
Action employer offering a drug free workplace for our customers
and employees. See job description
PDN-99253cdd-84ea-4a9f-9d0b-c87cb2e9ee1a
Keywords: Rite-Hite Products Corporation, Memphis , Quality Assurance Supervisor, Other , Horn Lake, Tennessee
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