Sr User Experience Designer

Company: Eclaro
Location: Memphis
Posted on: May 28, 2023

Job Description:

Senior User Experience Designer
Job Number: 23-01393

Join the Eclaro Team! Eclaro is looking for a Senior User Experience Designer for our client in Memphis, TN.

Eclaro's client is an industry-leading managed service provider that works with multinational hospitality clients to enable an integrated approach to analyze and manage external talent on a global basis. If you're up to the challenge, then take a chance at this rewarding opportunity!

Position Overview: A Senior User Experience Designer possesses a passion for using technology to solve problems for people.
As a member of the Experience Design team, the Lead User Experience Designer (UXD) is expected to act as a subject matter expert on consumer behavior on websites in general and on travel websites in particular.
The Senior UXD must understand the full consumer experience and be the 'Voice of the Customer " throughout the organization and ensure it is heard in all decision-making processes that impact the consumer help create and sustain a consumer-centric culture.


Responsibilities: You are the lynchpin for change, bridging gaps, and innovation for our users.
Research Work with the UX researcher to identify users' needs and understand how users consume and navigate content
Interpret data and qualitative feedback into actionable next steps
Collaborate with research and testing to identify learning opportunities


Design Develop user-centered designs considering customer feedback, personas, user research, technical constraints or opportunities, and business needs
Deploy a variety of practices to efficiently yet effectively create designs
Leverage proven patterns to enhance and optimize products - Establish and shape Fractal components in collaboration with UI Design


Design accessible features Ensure coherence and consistency of features and functions across the overall journey, in and outside of your focus area
Collaborate with UI designers to implement attractive designs
Communicate design ideas and prototypes clearly and persuasively to a variety of audiences


Lead Assists less experienced staff.


Strategy Contribute to the product strategy and roadmap
Facilitate workshops (journey mapping, problem-statement, etc)
Contribute to user story evolution to ensure the experience expectations are clear
Collaborate with pod team members and business stakeholders to develop a core understanding of user personas
Keep abreast of competitor products and industry trends


Direct Reports: None.


Qualifications: 3-6+ years of experience as a user experience designer, product designer, digital designer, or similar role
Experience with web and mobile platforms
Experience with web application design
Experience with common design tools such as Figma, Sketch, Adobe Creative Suite, etc.
Understanding of accessibility standards
Excellent communication, presentation, storytelling, interpersonal and analytical skills
BA/BS/Bachelor's Degree or equivalent professional experience


Preferred Skills: An online portfolio or samples of work demonstrating experience creating great user-centered design solutions
Experience working with remote teams
Experience in an agile/scrum environment
Commitment to learning and expanding professional and technical knowledge.
MS/MA/Master's Degree


If hired, you will enjoy the following Eclaro Benefits: 401k Retirement Savings Plan administered by Merrill Lynch
Commuter Check Pretax Commuter Benefits
Eligibility to purchase Medical, Dental & Vision Insurance through Eclaro


If interested, you may contact:
Heckle Tulab
heckle.tulab@eclaro.com
2128047460
Heckle Tulab - LinkedIn

Equal Opportunity Employer: Eclaro values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Keywords: Eclaro, Memphis , Sr User Experience Designer, Other , Memphis, Tennessee