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Supply Chain Supervisor

Company: IDEXX Laboratories, Inc
Location: Memphis
Posted on: January 16, 2020

Job Description:

As a Supply Chain Supervisor in our Memphis Distribution Center, you will, supervise day-to-day activities in a business unit/group/area/function/program. Supervise staff, assign work and evaluate results. You will contribute to the development of unit/group/area/program operating policies and procedures.

SHIFT: Thursday- Monday, 9am - 6pm - with the exception of Saturday shift being 6am - 3pm.

What you will do:
- Administer employment actions, provide coaching and guidance to staff including staff training and development. Provide input to department policies and procedures.
- Lead work activities of the business unit/group/area/function/program; plans and organize work, ensure adequate staffing and resources, and maintain work on schedule so that ongoing internal and/or external customer satisfaction is maintained. Build strong customer relationships and manage escalated or critical issues.
- Communicate with other related departments to coordinate work and resolve issues as needed. Provide internal/external customer feedback and lead/participate in teams/projects related to business unit/group/area/function/program.
- Lead/contribute to process/other improvements based on evaluation of existing procedures and business needs. Utilize data, metrics and system tools to ensure efficiency and to maximize customer experience. Identify problems, obstacles and opportunities and proactively takes action to address issues. An ambassador for continuous improvement.
- Contribute to maintenance of department technology and systems resources. Coordinate with other departments and vendors as needed to resolve issues and maintain ongoing functionality.
- Prepare reports and other information summarizing work activities. Prepare various analyses as needed to highlight issues and resolve questions.
- Maintain knowledge of Company products and services within business unit/group/area/function/program, as well as changes and developments in the industry affecting work activities. May participate in outside industry groups and forums related to business activities.


What you will need:
2+ years' supervisory experience, with in-depth experience in the areas supervised. Bachelors degree or equivalent combination of education and experience required. Supervisory skills and ability. Ability to organize, prioritize and direct work activities. Experience with the operations, products and services in the area supervised. Customer service skills, with experience working with customers (internal and/or external) and maintaining good customer relationships. Reasoning and analytical skills to resolve issues. Project management skills and abilities. Communication skills, both verbal and written. Personal computer skills, including Microsoft Office.

Physical Demands/Work Environment:
General office environment. Normal office noise level, with occasional moderate noise. Extensive sitting, standing and computer use. Extend and reach with hands and arms and use hands and fingers. Occasionally required to climb, balance, bend, stoop, kneel or crouch. May be required to lift, move and carry up to 50 pounds. Fluency in the English language Some positions may work with exposed moving electro-mechanical parts and may require proper protective equipment. Some travel required.

What We Offer
We offer a meaningful and exciting environment where you are given the opportunity to be yourself, innovate, and grow both personally and in your career. You will become an essential part of a fast-growing company within a growing industry and you'll get to work with people who are inspiring, open, and the best in their field.

EOE/Minority/Female/Disabled/Veteran

Keywords: IDEXX Laboratories, Inc, Memphis , Supply Chain Supervisor, Professions , Memphis, Tennessee

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