Supply Chain Supervisor
Company: IDEXX Laboratories, Inc
Posted on: January 16, 2020
As a Supply Chain Supervisor in our Memphis Distribution Center,
you will, supervise day-to-day activities in a business
unit/group/area/function/program. Supervise staff, assign work and
evaluate results. You will contribute to the development of
unit/group/area/program operating policies and procedures.
SHIFT: Thursday- Monday, 9am - 6pm - with the exception of Saturday
shift being 6am - 3pm.
What you will do:
- Administer employment actions, provide coaching and guidance to
staff including staff training and development. Provide input to
department policies and procedures.
- Lead work activities of the business
unit/group/area/function/program; plans and organize work, ensure
adequate staffing and resources, and maintain work on schedule so
that ongoing internal and/or external customer satisfaction is
maintained. Build strong customer relationships and manage
escalated or critical issues.
- Communicate with other related departments to coordinate work and
resolve issues as needed. Provide internal/external customer
feedback and lead/participate in teams/projects related to business
- Lead/contribute to process/other improvements based on evaluation
of existing procedures and business needs. Utilize data, metrics
and system tools to ensure efficiency and to maximize customer
experience. Identify problems, obstacles and opportunities and
proactively takes action to address issues. An ambassador for
- Contribute to maintenance of department technology and systems
resources. Coordinate with other departments and vendors as needed
to resolve issues and maintain ongoing functionality.
- Prepare reports and other information summarizing work
activities. Prepare various analyses as needed to highlight issues
and resolve questions.
- Maintain knowledge of Company products and services within
business unit/group/area/function/program, as well as changes and
developments in the industry affecting work activities. May
participate in outside industry groups and forums related to
What you will need:
2+ years' supervisory experience, with in-depth experience in the
areas supervised. Bachelors degree or equivalent combination of
education and experience required. Supervisory skills and ability.
Ability to organize, prioritize and direct work activities.
Experience with the operations, products and services in the area
supervised. Customer service skills, with experience working with
customers (internal and/or external) and maintaining good customer
relationships. Reasoning and analytical skills to resolve issues.
Project management skills and abilities. Communication skills, both
verbal and written. Personal computer skills, including Microsoft
Physical Demands/Work Environment:
General office environment. Normal office noise level, with
occasional moderate noise. Extensive sitting, standing and computer
use. Extend and reach with hands and arms and use hands and
fingers. Occasionally required to climb, balance, bend, stoop,
kneel or crouch. May be required to lift, move and carry up to 50
pounds. Fluency in the English language Some positions may work
with exposed moving electro-mechanical parts and may require proper
protective equipment. Some travel required.
What We Offer
We offer a meaningful and exciting environment where you are given
the opportunity to be yourself, innovate, and grow both personally
and in your career. You will become an essential part of a
fast-growing company within a growing industry and you'll get to
work with people who are inspiring, open, and the best in their
Keywords: IDEXX Laboratories, Inc, Memphis , Supply Chain Supervisor, Professions , Memphis, Tennessee
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