Warehouse Supervisor

Company: Confidential
Location: Memphis
Posted on: September 16, 2020

Job Description:

Position Summary:Plan and schedule all warehousing activities including put away, storage of returned goods, cycle counting, and communicate productivity expectations to management teams to ensure customer requirements are met.--This position has a high interaction with all other supervisors and managers in the areas of Inventory, Customer Service, and Warehousing.--Performs other duties as assigned by the Warehouse Manager.Essential Job Functions:Accountable for directing the inventory management activities of the warehouse, including labor scheduling, labor management, supervision and proper utilization of space and equipment.Assists in inventory cycle counts for all accounts by following procedures as outlined by our customers and the Facility ManagerAudits approximately 10% of picked orders to verify the accuracy in regards to but not limited to: quantity, SKU, condition of products, condition of pallets, and insures that all necessary labeling is applied correctly.Any ASN orders must be verified to insure that the correct data is populated on the packing slip prior to shipment. Discrepancies during picking, receiving, and the put away process must be investigated and reported to the Inventory Supervisor and the Warehouse Manager.Works closely with Customer Service Representatives to identify, tag, and segregate product placed "On-Hold" by customers, product that is returned to the Warehouse, and/or product damaged at receipt or by warehouse personnel.Responsible for moving damaged goods found in saleable inventory locations by moving them to the designated damaged area, and performing proper system adjustments with the guidance / direction of management.Assigns new employees to a mentor or warehouse team lead who will provide general training in the following areas: receiving processes, put away procedures, control procedures, and general housekeeping proceduresResponsible for evaluating trainees' progress weekly, until either trainee is capable of working independently without error or until trainee fails to demonstrate satisfactory progress.Provides regular updates to both the Warehouse Manager and the Facility Manager on warehouse associate training.Follows and enforces the company Handbook with all associates by reviewing work rules with the employees and holding them accountable for any company violations by adhering to the appropriate progressive disciplinary process (i.e. documented verbal warning, written warning, 2nd written warning with a suspension, and finally termination).Promote safety in the workplace by evaluating work processes and associate performance by supporting company and/or facility safety programs, educating associates and ensuring a safe environment.Monitor the cleanliness, daily inspection and working condition of all equipment and oversee adjustments and/or repairs as necessary by coordinating with the Maintenance Department.Review and maintain current food safety Standard Operating Procedures ("SOP's") to ensure compliance.--Become familiar with company food safety SOP programs including 3rd party audit programs (AIB, GFSI, BRC, UL).--Learns all relevant aspects and functions of the Warehouse Management System ("Synapse") as facilitated by the Synapse Implementation Team.Responsible for assisting in the training of the Shift Leads and Warehouse associates on the use of the Synapse system and enforces the proper usage of the WMS system.Conducts & documents daily pre-shift meetings and assist in the daily startup of operation for--receiving clerks and other receiving personnel.Performs daily warehouse inspections, walking the facility to insure warehouse associates are maintaining assigned housekeeping areas.Conducts and documents employee performance evaluations, listens to employee feedback and suggestions and provides follow-up for the employees.Job Qualifications:High school Diploma and/or GED equivalent is required.Five to Seven (5-7) years of experience in Warehouse Management and/or Materials Management; including supervisory experience in shipping / receiving.Proficient in Microsoft Office Programs that include but are not limited to: MS Word, Excel, and Outlook.Must possess excellent interpersonal skills and display a high level of maturity and sound judgment.Must have experience adhering to KPI's through the use of a WMS system.Possess a broad range of management skills is required with particular emphasis on leadership, supervision, motivation, communication, and planning.Must show a strong presence on warehouse floor (80% on floor, 20% in office).Physical Demands:Rarely----------------------------------(0% - 33%)Occasionally--------------(34% - 66%)Frequently--------------------(67% - 100%)Occasionally lifts, carries, pushes, pulls, stands, reclines, crouches, squats, kneels, twists, climbs, balances, crawls, reaches horizontally, reaches below the waist, reaches above shoulders, or uses manual dexterity.--Frequently walks. Working Conditions:Rarely----------------------------------(0% - 33%)Occasionally--------------(34% - 66%)Frequently--------------------(67% - 100%)Rarely deals with the outside, low humidity, wetness, slippery surfaces, vibration, confined space, high elevation, noise, chemical irritant, oil, odors, explosives, electrical hazards, or toxic conditions. Occasionally deals with high temperature, high humidity, and low temperature.--Frequently deals with the inside warehouse environment and moving objects.Equipment:This position uses a computer, calculator, phone, copier, printer, scanner, fax machine, two-way radio, stand-up forklift, sit-down forklift, and cherry picker.

Keywords: Confidential, Memphis , Warehouse Supervisor, Professions , Memphis, Tennessee