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BF092: Manager Operations CIL

Company: FedEx Logistics, Inc.
Location: Memphis
Posted on: October 18, 2020

Job Description:

COMPANY: FedEx Logistics
JOB TITLE: BF092: Manager Operations CIL
JOB REQUISITION NUMBER: RC293885
TIME TYPE: Full Time
JOB TYPE: Regular
PRIMARY JOB POSTING LOCATION:
5025 Tuggle Rd
Memphis, Tennessee 38118
United States

POSTING DATE: 2020-10-14
JOB POSTING END DATE: 2020-10-31

This position manages the daily warehouse/repair center operational activities to ensure all FedEx Forward Depots (FFD) and client established contract requirements, objectives and expectations are met. Works closely with other branch departments to ensure customer satisfaction and efficient branch operation objectives are being met. Interprets operational reports and metrics used in assessing effectiveness and efficiencies of the business. Understands the design of the operational platform, evaluates root cause analysis, and develops corrective measures for operational continuity. Develops and implements recommendations to the FFD senior management team to increase operational effectiveness and improve customer satisfaction. Ensures safe and legal handling of regulated materials for all inbound and outbound shipments. Responsible for managing employee relations, team building, training, and the performance review process. Effectively translates and communicates FFD objectives to subordinates. Involved in the budget and forecasting process, as well as sharing in the Profit and Loss (P&L) responsibility.

KNOWLEDGE

* Demonstrated understanding of operational repair systems and procedures or Transportation Industry/Supply Chain Management/Warehouse systems and procedures

* Knowledgeable of industry-related issues technical repair services and supply chain management and use of technology in those areas.

* Demonstrated ability to manage 10+ direct reports, hourly and exempt.

* Knowledgeable of FedEx Forward Depots work rules and HR procedures. (Internal Use only)

* Detailed understanding of financial concepts (budgeting, forecasting and variance analysis) and associated tools.

* Proven track record of successful financial and operational management.

* Ability to learn and understand operations processes supported through technology.

* Good interpersonal skills, verbal and written communication skills (including presentations to internal and external groups)

* Experience in data analysis and using software applications (ex, MS Excel, MS Access not all inclusive).

* Experience with analytical techniques to define and solve complex problems.

* Must understand root cause analysis and problem resolution skills.

* Knowledge of project management skills and applications (MS Project).

* Systematic planning techniques and process to create realistic schedules, define and prioritize goals and objectives.

* Originate and develop new ideas and concepts in order to create unique and alternative solutions to the organizations problems.

* Good judgment and a common sense approach in decision-making even when dealing with complex problems.

* Good customer interface skills

* Understanding and application of Quality Driven Management (QDM) or lean methodologies.

EDUCATION/EXPERIENCE

* Related Master s Degree in Business, Operations Management, Supply Chain management, Logistics, Industrial Engineering or in a related field or equivalent or Military rank at E-6-7/or O-2-O3. A minimum of three years of direct personnel supervisory experience in a warehouse, logistics, for WMS, QDM, LMS, P&L and talent management required. Demonstrated leadership qualities

* Bachelor s degree in Business, Operations Management, Supply Chain management, Logistics, Industrial Engineering or in a related field or equivalent or Military rank at E-6-7/or O-2-O3. A minimum of three years of direct personnel supervisory experience in a warehouse, logistics environment responsible for WMS, QDM, LMS, P&L and talent management required. Demonstrated leadership qualities

* Associate s degree in Business, Operations Management, Supply Chain management, Logistics, Industrial Engineering or in a related field or Military rank at E-6-7/or O-2-O3 plus five years progressive related experience in Operations, Technical, or Repair Service environment. A minimum of three years of direct personnel supervisory experience in a warehouse, logistics, environment responsible for WMS, QDM, LMS, P&L and talent management required. Demonstrated leadership qualities

* High School Diploma/Equivalency or GED plus 7 years progressive, related experience in Operations, Technical and Repair Service environment. operations management, supply chain management, industrial engineering or in a related field or Military rank at E-6-7/or O-2-O3. A minimum of three years of direct personnel supervisory experience in a warehouse, logistics, environment responsible for WMS, QDM, LMS, P&L and talent management required. Demonstrated leadership qualities

ALL EDUCATION MUST BE VERIFIED AND ACCREDITED BY THE DEPARTMENT OF EDUCATION


ADDITIONAL JOB ELEMENTS

* Ability to complete all basic and re-currency regulatory training as required

* Ability to read and understand current regulatory manuals and current regulations in a time sensitive environment

* Ability to work various shifts, holidays and weekends as required.

PHYSICAL AND/OR MENTAL DEMANDS:

* May require prolong standing and walking

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Logistics, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster.pdf) and Spanish (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) before proceeding with your job application. Click here to read the Right to Work Notice available in English (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster.pdf) and Spanish (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster_ES.pdf). Additional information about the E-Verify program can also be found at www.uscis.gov.

PAY TRANSPARENCY POLICY STATEMENT: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Logistics Legal Department.

Import Notice to All Applicants: FedEx Logistics is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote

Keywords: FedEx Logistics, Inc., Memphis , BF092: Manager Operations CIL, Professions , Memphis, Tennessee

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