GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered,">

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Senior Account Receivable Billing/Credit Analyst

Company: GuidePoint Security
Location: Memphis
Posted on: May 5, 2021

Job Description:

" alt="GuidePoint Security" /> GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. The Sr. Accounts Receivable Billing/Credit Analyst will be responsible for performing complex billing activities and credit checks for new and existing customers. Primary Responsibilities and Essential Functions:

  • Generate and review daily invoicing queue ensuring timely & accurate invoicing; review and approve sales orders.
  • Manage invoice exceptions and make corrections as needed.
  • Perform account maintenance updates as needed to support invoicing requests and resolve issues including manual adjustments, address changes, credit memos and any other required transactions.
  • Upload customer invoices to various customer portals; maintain portal updates monthly to comply with customer requirements.
  • Provide internal and external customers with the assistance needed to resolve, troubleshoot, or escalate invoicing requests timely.
  • Ensure timely communication of acknowledgements, status updates and resolution of customer inquiries within the AR email box.
  • Research unidentified cash and credit balances on cash report clearing monthly.
  • Assist with month end closing and annual audits.
  • Maintain and update SOP's as needed relating to the billing & credit process.
  • Proactively research new customer requests, perform a credit check & submit for approval.
  • Perform new customer/site set up along with account modifications in NetSuite.
  • Maintain customer accounts in accordance with GuidePoint's policies & procedures notating actions in Salesforce & NetSuite.
  • Maintain new customer forms on shared drive and SalesForce.
  • Establish and maintain positive relationships with cross functional teams involved in the AR process.
  • Continually seek opportunities for process improvement and efficiency.
  • Special projects and ad hoc reporting as requested. Required:
    • Bachelor's degree in Finance, Accounting or Business Administration required
    • 3-6 years related experience and/or training in a cross functional team collaboration
    • Experience with NetSuite/SalesForce is highly desirable Strong written, verbal and interpersonal skills Attention to detail with impeccable follow through is a must; ability to meet critical deadlines Ability to work in a high-volume environment and manage daily invoicing
      • Ability to multi-task and prioritize workload Ability to work with customers in a professional manner under stressful situations Ability to work independently and collaboratively within a team
        • Quick learner, analytical, deductive reasoning, detail and quality oriented
        • Possess the ability to self-manage and adapt to changes, delays or unexpected shifts in priorities
        • Excellent skills with Microsoft Office Suite Why GuidePoint? GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 400 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 1,000 clients. Firmly-defined core values drive all aspects of the business, which have been paramount to the company's success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity. This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation. Some added perks.
          • MacBook Air or Pro
          • Healthy mobile phone and home internet allowance
          • 100% employer-paid medical and dental with generous employer family contributions
          • Eligibility for retirement plan after 2 months at open enrollment Equal Opportunity Employer GuidePoint Security, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: GuidePoint Security, Memphis , Senior Account Receivable Billing/Credit Analyst, Professions , Memphis, Tennessee

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